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Lowest Guaranteed Rates

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All reservations made with Hotels-Guaranteed.com are the lowest rate available. If you find a lower rate for the same hotel and the same date, the process is easy: Submit our Guarantee Rate Form within 24 hours of ordering. We will either refund the difference or cancel the reservations.

This rate guarantee may not apply to third party bookings or special events. Amounts refunded will only be credited to the same credit card used to make the reservation.

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Frequently Asked Questions

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Can I make the reservation by phone? We would be happy to help you make the reservation by phone. Please call the toll free number on our site. If necessary, our Customer Service may be able to assist you.

How do I know that my reservation is confirmed with the hotel? You will receive an instant confirmation to your email address immediately following your reservation. You may also receive a secondary supplemental confirmation number, which we can use to instantly validate as the providers' acknowledgement of your arrival.

Who can I contact to help me? Hopefully, you'll find the answer to your questions or concerns by reading through our most frequently asked questions list. If you don't find the answer to your question; please contact either Reservations or Customer Service. Reservations can be reached at the toll free number on our site. If necessary, our Customer Service may be able to assist.

What credit cards do you accept? We accept Visa, Mastercard, American Express, Discover.

How can I be sure my credit card information is secure? We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information. SSL provides assurance that you are really doing business with us (and not an impostor) and that the information you are sending to us can not be intercepted or decrypted by anyone other than the intended recipient.