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Birmingham, Alabama
| Frequently Asked Questions
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| This medium-sized city, Alabama's largest, is set in | Can I make the Birmingham reservation by phone? |
| the rolling foothills of the Appalachian Mountains. It | We would be happy to help you make any |
| has several universities, the prestigious University of | Birmingham hotel reservation by phone. You can call |
| Alabama Medical Center and an impressive range | our toll free number between the hours of 8 a.m. to 10 |
| of cultural offerings. | p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. |
| | Saturday and Sunday. |
| The city projects a composed atmosphere today, | |
| but things were not always so tranquil: Birmingham | How can I be sure information about my credit card is |
| came to the world's attention in 1963, when images of | secure? We use secure-socket-layer (SSL) |
| sit-ins, civil-rights protests and the brutal response of | encryption, the standard encryption on the Internet. |
| its police chief, Bull Connor, were broadcast on the | This type of encryption allows you to feel confident |
| evening news. Thanks in part to the sympathy | and secure about supplying personal and credit |
| provoked by those images, civic leaders were | card information. |
| forced to negotiate with the protestors, and | |
| Birmingham became the site of one of the first big | Is free breakfast available? Some hotels offer free |
| victories of the civil-rights movement. | breakfast with each room night booked. This |
| | information can be found on the property information |
| At the Birmingham Civil Rights Institute, the city | "detail" page for your specific property. |
| remembers that turbulent period. We recommend a | |
| visit we think its exhibits, which depict race relations | How will I know when my reservation is confirmed? |
| in the South from the 1920s until the present, are more | Our confirmation number displayed immediately |
| compelling and informative than those of the | upon successfully making your reservation. Our |
| National Civil Rights Museum, in Memphis, | systems work behind the scenes to email you the |
| Tennessee. The institute is more than a museum: It | final confirmation number. |
| serves as a resource for educators and scholars. | |
| You may also want to stroll through lovely Kelly | Is there a minimum age requirements to reserve a |
| Ingram Park (across from the institute), which was the | room? A minimum age of 18 is required by most |
| gathering place for civil-rights demonstrators in the | hotels to book a room. Some require the guest(s) be |
| 1960s. The site where police turned the | 21. These requirements and other amenities |
| high-pressure water hoses and dogs on | information on the property "Detail" pages. |
| demonstrators is memorialized with several statues | |
| (which are controversial among residents, some of | Can I book the reservation to stay tonight? Some |
| whom feel the statues promote fear and hatred). Also | hotels accept reservations until 3:00pm on the arrival |
| within walking distance of the institute is the 16th | day. Only hotels that follow this policy will show when |
| Street Baptist Church, where a bomb set by | the today's arrival date is typed into the search form. |
| members of the Ku Klux Klan killed four young black | |
| girls in 1963. (Spike Lee's documentary, Four Little | Are free shuttles supplied from the airport to the |
| Girls, is an outstanding film about the event, which | hotel? Some hotels do offer free shuttle services |
| sparked such public outrage it galvanized the | from the airport but not all. Please verify this |
| civil-rights movement.) | information on the property information page, if this is |
| | import to you. |
| A more peaceful present-day Birmingham is | |
| exemplified by the Birmingham Museum of Art, which | How much is the charge for more than two people |
| has a large Asian art collection. It also offers major | per room? Different policy are established by each |
| traveling exhibitions and a fine collection of | hotel regarding multiple guests per room. Our |
| Renaissance art, Wedgwood china and Remington | booking engine technology allows for display of the |
| bronzes. Two other tranquil spots are the | appropriate rate for your room when the number of |
| Birmingham Botanical Gardens (67 acres/27 | adults is selected. |
| hectares of wildflowers, rose gardens, Japanese | |
| gardens and 200 species of birds) and the | Can I change my hotel after booking? Yes. By |
| Birmingham Zoo (more than 800 rare and unusual | canceling your previous reservation and booking a |
| specimens, including the scarce white rhino). | new reservation. Also, you can call one of our |
| Arlington Antebellum Home and Gardens is | friendly customer service representatives at our toll |
| Birmingham's only antebellum mansion the city itself | free number, between the hours of 8 a.m. to 10 p.m. |
| was founded after the Civil War. | Monday through Friday CST, 11 a.m. to 6 p.m. |
| | Saturday and Sunday. |
| Birmingham was once a steel-producing city as | |
| important as Pittsburgh, and a tribute to that role was | Is your detail on amenities information accurate? |
| the 55-ft/17-m cast-iron statue of Vulcan atop Red | This information is updated a many times during the |
| Mountain. Said to be the largest cast-iron statue in | year. We strive to have the most complete |
| the world, it's been taken down for restoration, but | information available and the most accurate. We do |
| keep your eye out for Vulcan's return. | rely on the personnel at each hotel property to |
| | update and change information as appropriate. |
| You'll want to see Sloss Furnaces, as well. Now a | |
| National Historic Landmark, these blast furnaces | Can I contact someone to help me? Yes. We have |
| have been turned into a museum devoted to | tried to answer most questions with our frequently |
| industrial history specifically, the forging of iron in the | asked questions sections. If youd like to talk with |
| early 20th century. The great smokestacks and | one of our knowledgeable customer service |
| stoves make an impressive and eerie sight. (Rock | representatives please call our toll free number |
| concerts are frequently held there.) | between the hours of 8 a.m. to 10 p.m. Monday |
| | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| Birmingham's McWane Center focuses on science, | Sunday. |
| technology and the environment. Visitors can play in | |
| the many interactive exhibits as well as see a movie | What do I do with questions concerning previous |
| in the IMAX theater. If the kids get tired of educational | reservation? Please fill out our "Customer Support |
| attractions, take them to VisionLand, Birmingham's | and Feedback" request form. Include your previous |
| theme park. The 70-acre/30-hectare park has thrill | reservation amount and the reservation confirmation |
| rides, a waterpark, a children's area and an | number along with your questions. We will contact |
| amphitheater. | you within 24 hours. |
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| The Alabama Jazz Hall of Fame honors jazz greats | Instant confirmation, what does that mean? We |
| who have ties to the state and tells the story of jazz | coordinate closely with the properties in the |
| from its beginning to the present. Shoppers may want | database. Only those with room availability for the |
| to visit Riverchase Galleria, which has close to 200 | requested dates can be displayed and booked |
| stores. | through our system. After receiving confirmation on |
| | your credit card amount, the system instantly issues |
| Because of its central location, many visitors use | a confirmation on the computer screen. We also |
| Birmingham as a base from which to tour other | forward the hotel's official confirmation number within |
| attractions. Some of the more popular day trips are | 48 hours. |
| to Tuscaloosa, Huntsville and Cullman. Cullman is a | |
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