All hotel reservations booked through the Alliance Reservations Network are guaranteed to be the lowest rate available. If you find a lower rate for the same dates and the same hotel, the process is simple: Submit our Rate Guarantee Form within 24 hours of booking Alliance Reservations Network will either refund the difference or cancel the reservations without penalty.
This guarantee may not apply to special events or third party bookings. Refund amount will be credited to the same credit card used to make the reservation.
Frequently Asked Questions
Which credit cards do you accept? We accept Visa, Mastercard, American Express.
Do you include taxes in the rates? Taxes are already figured into the final rate displayed for payment. Click the rate details link if you would like to see the taxes for each individual day reserved.
Is there a free shuttle from the airport to the hotel? Some hotels do provide free shuttle services from the airport. This information can be found on the property information page for the specific hotel.
Do hotels have minimum age requirements to book a room? Most hotels require a minimum age of 18 in order to book a room. Some require the guest(s) be 21. You can see requirements for this and other hotel amenities on the hotels property information pages.
What about parking at the hotel? Free parking is provided at many hotels. Check the property information pages for information on parking.
How accurate is your hotel amenities information? The hotel information is actually updated by the hotel or hotel chain a number of times per year. We strive to have the most accurate and complete hotel information available but we have to rely on the personnel at the hotel property to update and change information when appropriate.
Can I book a room for tonight? Some hotels allow us to book their rooms until 3:00pm on the day of arrival. Only those hotels that follow this policy will show in the results list if your arrival date is today.
What are the charges for more than two people in the room? Each hotel has a different policy regarding multiple guests per room. Our technology allows us to display the appropriate rate for your room when you select the number of adults that will be staying in the room.
How do I know that my reservation is confirmed with the hotel? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes with the hotel in order to pass the hotels confirmation number to you.
