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Introduction to Alberta
| Frequently Asked Questions
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| Can I make the Alberta reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Alberta hotel | hotel? Some hotels do offer free shuttle services from |
| reservation by phone. You can call our toll free | the airport but not all. Please verify this information |
| number between the hours of 8 a.m. to 10 p.m. | on the property information page, if this is import to |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | you. |
| Saturday and Sunday. | |
| | Can you give driving directions? Yes, click the map |
| How can I be sure information about my credit card | link displayed on the property "Detail" page. This |
| is secure? We use secure-socket-layer (SSL) | informative map will give you the main cross streets |
| encryption, the standard encryption on the Internet. | and address. Click the tab: "directions", type in your |
| This type of encryption allows you to feel confident | address and click "submit". A detailed list of where to |
| and secure about supplying personal and credit card | turn and how many miles will be displayed. |
| information. | |
| | How do you book a room for someone else? You can |
| Is there a minimum age requirements to reserve a | us our system to book a room for someone else. |
| room? A minimum age of 18 is required by most | Make sure you include that persons information as |
| hotels to book a room. Some require the guest(s) be | the guest. You can have a different person paying |
| 21. These requirements and other amenities | with their credit card than the name and address of |
| information on the property "Detail" pages. | the guest staying in the room . |
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| How will I know when my reservation is confirmed? | What do I do with questions concerning previous |
| Our confirmation number displayed immediately upon | reservation? Please fill out our "Customer Support |
| successfully making your reservation. Our systems | and Feedback" request form. Include your previous |
| work behind the scenes to email you the final | reservation amount and the reservation confirmation |
| confirmation number. | number along with your questions. We will contact |
| | you within 24 hours. |
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