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Delano, California
| Frequently Asked Questions
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| Can I make the Delano reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any Delano hotel | Our confirmation number displayed immediately |
| reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | How do you book a room for someone else? You |
| How can I be sure information about my credit card is | can us our system to book a room for someone else. |
| secure? We use secure-socket-layer (SSL) | Make sure you include that persons information as |
| encryption, the standard encryption on the Internet. | the guest. You can have a different person paying |
| This type of encryption allows you to feel confident | with their credit card than the name and address of |
| and secure about supplying personal and credit | the guest staying in the room . |
| card information. | |
| | "Internet hot deals", what is it? We work directly with |
| Is free breakfast available? Some hotels offer free | many hotels to provide the lowest possible rates |
| breakfast with each room night booked. This | available on the Internet. In most cases, these rates |
| information can be found on the property information | are lower than all other online websites. These are |
| "detail" page for your specific property. | designated with a "hot-deals" link and are listed first |
| | for search performed by destination city. |
| Can I book the reservation to stay tonight? Some | |
| hotels accept reservations until 3:00pm on the arrival | Are taxes included in the rates? Taxes are figured |
| day. Only hotels that follow this policy will show when | and displayed into the final payment screen. See |
| the today's arrival date is typed into the search form. | rate details for taxes for each day. |
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