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Monterey, California
| Frequently Asked Questions
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| Can I make the Monterey reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any Monterey | Our confirmation number displayed immediately |
| hotel reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | How do you book a room for someone else? You |
| How can I be sure information about my credit card is | can us our system to book a room for someone else. |
| secure? We use secure-socket-layer (SSL) | Make sure you include that persons information as |
| encryption, the standard encryption on the Internet. | the guest. You can have a different person paying |
| This type of encryption allows you to feel confident | with their credit card than the name and address of |
| and secure about supplying personal and credit | the guest staying in the room . |
| card information. | |
| | Do I pay for the entire reservation amount or do I just |
| Are free shuttles supplied from the airport to the | make a deposit to hold the room? It depends on the |
| hotel? Some hotels do offer free shuttle services | room you book. Some of our partners require just a |
| from the airport but not all. Please verify this | $5.00 room night deposit to hold your room while |
| information on the property information page, if this is | others require a full payment for the room at the time |
| import to you. | of your reservation. Please refer to the amount |
| | displayed on the confirmation page to see what your |
| Is there a minimum age requirements to reserve a | credit card will be charged upon making the |
| room? A minimum age of 18 is required by most | reservation. |
| hotels to book a room. Some require the guest(s) be | |
| 21. These requirements and other amenities | "Internet hot deals", what is it? We work directly with |
| information on the property "Detail" pages. | many hotels to provide the lowest possible rates |
| | available on the Internet. In most cases, these rates |
| Is free breakfast available? Some hotels offer free | are lower than all other online websites. These are |
| breakfast with each room night booked. This | designated with a "hot-deals" link and are listed first |
| information can be found on the property information | for search performed by destination city. |
| "detail" page for your specific property. | |
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