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Mountain View, California
| Frequently Asked Questions
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| Can I make the Mountain View reservation by | Can I book the reservation to stay tonight? Some |
| phone? We would be happy to help you make any | hotels accept reservations until 3:00pm on the arrival |
| Mountain View hotel reservation by phone. You can | day. Only hotels that follow this policy will show when |
| call our toll free number between the hours of 8 a.m. | the today's arrival date is typed into the search form. |
| to 10 p.m. Monday through Friday (CST). 11 a.m. to 6 | |
| p.m. Saturday and Sunday. | Can you give driving directions? Yes, click the map |
| | link displayed on the property "Detail" page. This |
| How can I be sure information about my credit card is | informative map will give you the main cross streets |
| secure? We use secure-socket-layer (SSL) | and address. Click the tab: "directions", type in your |
| encryption, the standard encryption on the Internet. | address and click "submit". A detailed list of where to |
| This type of encryption allows you to feel confident | turn and how many miles will be displayed. |
| and secure about supplying personal and credit | |
| card information. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| How will I know when my reservation is confirmed? | asked questions sections. If youd like to talk with |
| Our confirmation number displayed immediately | one of our knowledgeable customer service |
| upon successfully making your reservation. Our | representatives please call our toll free number |
| systems work behind the scenes to email you the | between the hours of 8 a.m. to 10 p.m. Monday |
| final confirmation number. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
| Are free shuttles supplied from the airport to the | |
| hotel? Some hotels do offer free shuttle services | Is your detail on amenities information accurate? |
| from the airport but not all. Please verify this | This information is updated a many times during the |
| information on the property information page, if this is | year. We strive to have the most complete |
| import to you. | information available and the most accurate. We do |
| | rely on the personnel at each hotel property to |
| Is there a minimum age requirements to reserve a | update and change information as appropriate. |
| room? A minimum age of 18 is required by most | |
| hotels to book a room. Some require the guest(s) be | Are taxes included in the rates? Taxes are figured |
| 21. These requirements and other amenities | and displayed into the final payment screen. See |
| information on the property "Detail" pages. | rate details for taxes for each day. |
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