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Palm Springs, California
| Frequently Asked Questions
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| Long associated with Hollywood celebrities (the | Can I make the Palm Springs reservation by phone? |
| streets have names like Bob Hope Drive and Gene | We would be happy to help you make any Palm |
| Autry Trail), the Palm Springs area is like a giant | Springs hotel reservation by phone. You can call our |
| sandbox in which adults are invited to play their | toll free number between the hours of 8 a.m. to 10 |
| favorite games (the most popular being golf). Palm | p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. |
| Springs itself is actually only one of several adjacent | Saturday and Sunday. |
| communities in the Coachella Valley, though all offer | |
| a similar type of vacation experience. Most visitors | How can I be sure information about my credit card is |
| stay in country-club-type resorts that have | secure? We use secure-socket-layer (SSL) |
| transformed the desert into a lush semitropical | encryption, the standard encryption on the Internet. |
| paradise (and almost a natural one, in this case, | This type of encryption allows you to feel confident |
| because the entire Coachella Valley sits atop a | and secure about supplying personal and credit |
| large underground lake). Most offer golf courses and | card information. |
| tennis courts, as well as lavish spas and horseback | |
| riding. | Can I book the reservation to stay tonight? Some |
| | hotels accept reservations until 3:00pm on the arrival |
| Despite the glitz and glitter of Palm Springs' | day. Only hotels that follow this policy will show when |
| celebrated residents and the wealth that is very | the today's arrival date is typed into the search form. |
| much on display, the area can also be affordable as | |
| a family destination. Many reasonably priced | Is free breakfast available? Some hotels offer free |
| accommodations can be found year-round, and | breakfast with each room night booked. This |
| those willing to visit in the summer months when | information can be found on the property information |
| lodging prices drop considerably can find some | "detail" page for your specific property. |
| bargains. While temperatures in excess of 100 F/38 | |
| C may not sound appealing, air-conditioning, | How will I know when my reservation is confirmed? |
| numerous pools and the city's oasislike atmosphere | Our confirmation number displayed immediately |
| make them more bearable. | upon successfully making your reservation. Our |
| | systems work behind the scenes to email you the |
| Palm Springs has a number of attractions beyond | final confirmation number. |
| the usual sporting pursuits (golf, tennis). The Palm | |
| Springs Desert Museum has desert dioramas and | Is there a minimum age requirements to reserve a |
| collections of art and Native American artifacts. | room? A minimum age of 18 is required by most |
| Nearby are Moorten Botanical Garden and, for relief | hotels to book a room. Some require the guest(s) be |
| from the heat, the popular Oasis Water Park. | 21. These requirements and other amenities |
| | information on the property "Detail" pages. |
| The Living Desert Museum is an outdoor facility that | |
| has a large variety of plants and animals native to | Are free shuttles supplied from the airport to the |
| the Palm Springs area as well as more exotic | hotel? Some hotels do offer free shuttle services |
| species. The Palm Springs Aerial Museum, located | from the airport but not all. Please verify this |
| at the regional airport, houses fully restored World | information on the property information page, if this is |
| War II-vintage aircraft. | import to you. |
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| For food and shopping, the trendy, | What do I do with questions concerning previous |
| southwestern-style Mercado Plaza in downtown | reservation? Please fill out our "Customer Support |
| Palm Springs has a number of upscale galleries, | and Feedback" request form. Include your previous |
| boutiques and restaurants. Nightlife in the city | reservation amount and the reservation confirmation |
| includes upscale dining and an assortment of bars | number along with your questions. We will contact |
| and nightclubs, as well as gambling at Native | you within 24 hours. |
| American-owned casinos in the area. For vaudeville | |
| like you've never seen it (if you've ever seen it), don't | Is your detail on amenities information accurate? |
| miss the Palm Springs Follies with its cast of | This information is updated a many times during the |
| professional performers, all of them age 50 and | year. We strive to have the most complete |
| older. Performances are held at the historic Plaza | information available and the most accurate. We do |
| Theatre. | rely on the personnel at each hotel property to |
| | update and change information as appropriate. |
| Day tripping in the Palm Springs area is immensely | |
| enjoyable. Starting close to Palm Springs proper is | "Internet hot deals", what is it? We work directly with |
| the quirky and fun community of Desert Hot Springs, | many hotels to provide the lowest possible rates |
| famous for its hot-springs resorts, some serving as | available on the Internet. In most cases, these rates |
| secret escapes for Hollywood celebrities, others | are lower than all other online websites. These are |
| quite casual and family friendly. Worth a stop is | designated with a "hot-deals" link and are listed first |
| Cabot's Old Indian Pueblo, an eccentric museum | for search performed by destination city. |
| and gift shop. | |
| | How much is the charge for more than two people |
| Nearby, just west via I-10, is Cabazon, where kids | per room? Different policy are established by each |
| clamor to see the surreal giant dinosaurs outside the | hotel regarding multiple guests per room. Our |
| truck stop restaurant. Fields of power-generating | booking engine technology allows for display of the |
| windmills (seen in films, including Rain Man) are | appropriate rate for your room when the number of |
| visible along Highway 111. The Palm Springs Aerial | adults is selected. |
| Tramway takes you 6,000 ft/1,825 m up the San | |
| Jacinto Mountain Range, over Chino Canyon. It | Do I pay for the entire reservation amount or do I just |
| provides great views of the area thanks to rotating | make a deposit to hold the room? It depends on the |
| circular-view cars. Once at the top, you can choose | room you book. Some of our partners require just a |
| from a mule ride, a hike through the wilderness or a | $5.00 room night deposit to hold your room while |
| meal in the restaurant that overlooks the desert. | others require a full payment for the room at the time |
| | of your reservation. Please refer to the amount |
| Taking the scenic Palms to Pines Highway (Highway | displayed on the confirmation page to see what your |
| 74) south from Palm Desert leads to an idyllic, | credit card will be charged upon making the |
| pine-scented setting near Idyllwild, a popular and | reservation. |
| relaxed mountain vacation area. At the southeastern | |
| edge of the Coachella Valley are the communities of | How do you book a room for someone else? You |
| Indio, Coachella and Thermal, where the date palm | can us our system to book a room for someone else. |
| gardens are the main attractions. Stop at one of the | Make sure you include that persons information as |
| area's date shops, which offer every imaginable | the guest. You can have a different person paying |
| date-related delicacy, from chocolate-covered | with their credit card than the name and address of |
| dates to date milkshakes. | the guest staying in the room . |
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| Some of the greatest attractions of the Palm Springs | Can I contact someone to help me? Yes. We have |
| area are farther afield. Chief among these is Joshua | tried to answer most questions with our frequently |
| Tree National Park. With its otherworldly landscape | asked questions sections. If youd like to talk with |
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