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Santa Ana, California
| Frequently Asked Questions
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| Can I make the Santa Ana reservation by phone? | How will I know when my reservation is confirmed? |
| We would be happy to help you make any Santa | Our confirmation number displayed immediately |
| Ana hotel reservation by phone. You can call our toll | upon successfully making your reservation. Our |
| free number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | Is your detail on amenities information accurate? |
| How can I be sure information about my credit card is | This information is updated a many times during the |
| secure? We use secure-socket-layer (SSL) | year. We strive to have the most complete |
| encryption, the standard encryption on the Internet. | information available and the most accurate. We do |
| This type of encryption allows you to feel confident | rely on the personnel at each hotel property to |
| and secure about supplying personal and credit | update and change information as appropriate. |
| card information. | |
| | Can I contact someone to help me? Yes. We have |
| Is free breakfast available? Some hotels offer free | tried to answer most questions with our frequently |
| breakfast with each room night booked. This | asked questions sections. If youd like to talk with |
| information can be found on the property information | one of our knowledgeable customer service |
| "detail" page for your specific property. | representatives please call our toll free number |
| | between the hours of 8 a.m. to 10 p.m. Monday |
| Can I book the reservation to stay tonight? Some | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| hotels accept reservations until 3:00pm on the arrival | Sunday. |
| day. Only hotels that follow this policy will show when | |
| the today's arrival date is typed into the search form. | Are taxes included in the rates? Taxes are figured |
| | and displayed into the final payment screen. See |
| Are free shuttles supplied from the airport to the | rate details for taxes for each day. |
| hotel? Some hotels do offer free shuttle services | |
| from the airport but not all. Please verify this | What about free parking? Parking is provided at |
| information on the property information page, if this is | many properties free of charge. Check the property |
| import to you. | information pages for detail information. |
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