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Synergy Carlyle
4515 Carlyle Court
Santa Clara, California
| Frequently Asked Questions
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| Synergy Carlyle is your ideal home away from home | Can I make the Santa Clara reservation by phone? |
| featuring comfortable, perfectly furnished apartment | We would be happy to help you make any Santa |
| suites for the business or leisure traveler. | Clara hotel reservation by phone. You can call our |
| BridgeStreet provides the finest, best located | toll free number between the hours of 8 a.m. to 10 |
| apartments at an affordable price, backed | p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. |
| byBridgeStreet's 100% Satisfaction Guarantee for its | Saturday and Sunday. |
| guests: Our properties are fully furnished, tastefully | |
| appointed apartment suites perfect for corporate | How can I be sure information about my credit card is |
| entertaining or family living. The spacious rooms are | secure? We use secure-socket-layer (SSL) |
| much larger than hotel rooms (even larger than | encryption, the standard encryption on the Internet. |
| extended stay hotel rooms). Enjoy the economy and | This type of encryption allows you to feel confident |
| convenience of a private residential setting | and secure about supplying personal and credit |
| combined with industry leading services including 24 | card information. |
| X 7 concierge, bi-weekly housekeeping, and | |
| informative Guest Handbook with a guide of the local | Is there a minimum age requirements to reserve a |
| community. To make you feel right at home at | room? A minimum age of 18 is required by most |
| Synergy Carlyle, you'll enjoy a Welcome Gift Box | hotels to book a room. Some require the guest(s) be |
| filled with coffee basics, snacks and move-in | 21. These requirements and other amenities |
| essentials provided in your apartment suite. Synergy | information on the property "Detail" pages. |
| Carlyle provides one and two bedroom apartments | |
| in well-designed floor plans. Conveniently situated | Is free breakfast available? Some hotels offer free |
| within walking distance of shopping and restaurants, | breakfast with each room night booked. This |
| and parks and jogging trails, Synergy Carlyle offers | information can be found on the property information |
| all of the comforts of home. Synergy Carlyle is | "detail" page for your specific property. |
| located in the heart of the Silicon Valley/Santa Clara | |
| area and in close proximity to key business | How will I know when my reservation is confirmed? |
| headquarters. This luxury community offers | Our confirmation number displayed immediately |
| home-style kitchens with tile counters, custom | upon successfully making your reservation. Our |
| cabinets and designer floors. The community is | systems work behind the scenes to email you the |
| walking distanceto the Light Rail transportation | final confirmation number. |
| system. BridgeStreet Corporate Housing Worldwide | |
| strives to surpass customer service standards for | Can I book the reservation to stay tonight? Some |
| our guests. In order to provide this service to you, | hotels accept reservations until 3:00pm on the arrival |
| please contact our office 7 days in advance of your | day. Only hotels that follow this policy will show when |
| arrival date to finalize arrival instructions and key | the today's arrival date is typed into the search form. |
| delivery instructions. If you have secured your | |
| reservation within 7 days of your arrival date, please | Are free shuttles supplied from the airport to the |
| contact our office IMMEDIATELY, in order to confirm | hotel? Some hotels do offer free shuttle services |
| final arrival instructions and key delivery instructions. | from the airport but not all. Please verify this |
| You may contact our office by phone at 925.807.1155 | information on the property information page, if this is |
| or e-mail us at Reservations@synergyrelo.com. We | import to you. |
| look forward to providing top customer service to | |
| you, and we hope you enjoy your stay with | |
| BridgeStreet CorporateHousing Worldwide. | |
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