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Santa Rosa, California
| Frequently Asked Questions
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| Can I make the Santa Rosa reservation by phone? | Is free breakfast available? Some hotels offer free |
| We would be happy to help you make any Santa | breakfast with each room night booked. This |
| Rosa hotel reservation by phone. You can call our | information can be found on the property information |
| toll free number between the hours of 8 a.m. to 10 | "detail" page for your specific property. |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | Do I pay for the entire reservation amount or do I just |
| | make a deposit to hold the room? It depends on the |
| How can I be sure information about my credit card is | room you book. Some of our partners require just a |
| secure? We use secure-socket-layer (SSL) | $5.00 room night deposit to hold your room while |
| encryption, the standard encryption on the Internet. | others require a full payment for the room at the time |
| This type of encryption allows you to feel confident | of your reservation. Please refer to the amount |
| and secure about supplying personal and credit | displayed on the confirmation page to see what your |
| card information. | credit card will be charged upon making the |
| | reservation. |
| Are free shuttles supplied from the airport to the | |
| hotel? Some hotels do offer free shuttle services | How do you book a room for someone else? You |
| from the airport but not all. Please verify this | can us our system to book a room for someone else. |
| information on the property information page, if this is | Make sure you include that persons information as |
| import to you. | the guest. You can have a different person paying |
| | with their credit card than the name and address of |
| Can I book the reservation to stay tonight? Some | the guest staying in the room . |
| hotels accept reservations until 3:00pm on the arrival | |
| day. Only hotels that follow this policy will show when | |
| the today's arrival date is typed into the search form. | |
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