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South San Francisco, California
| Frequently Asked Questions
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| Can I make the South San Francisco reservation by | How will I know when my reservation is confirmed? |
| phone? We would be happy to help you make any | Our confirmation number displayed immediately |
| South San Francisco hotel reservation by phone. | upon successfully making your reservation. Our |
| You can call our toll free number between the hours | systems work behind the scenes to email you the |
| of 8 a.m. to 10 p.m. Monday through Friday (CST). 11 | final confirmation number. |
| a.m. to 6 p.m. Saturday and Sunday. | |
| | What do I do with questions concerning previous |
| How can I be sure information about my credit card is | reservation? Please fill out our "Customer Support |
| secure? We use secure-socket-layer (SSL) | and Feedback" request form. Include your previous |
| encryption, the standard encryption on the Internet. | reservation amount and the reservation confirmation |
| This type of encryption allows you to feel confident | number along with your questions. We will contact |
| and secure about supplying personal and credit | you within 24 hours. |
| card information. | |
| | Can I contact someone to help me? Yes. We have |
| Is free breakfast available? Some hotels offer free | tried to answer most questions with our frequently |
| breakfast with each room night booked. This | asked questions sections. If youd like to talk with |
| information can be found on the property information | one of our knowledgeable customer service |
| "detail" page for your specific property. | representatives please call our toll free number |
| | between the hours of 8 a.m. to 10 p.m. Monday |
| Are free shuttles supplied from the airport to the | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| hotel? Some hotels do offer free shuttle services | Sunday. |
| from the airport but not all. Please verify this | |
| information on the property information page, if this is | |
| import to you. | |
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