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Rocky Hill, Connecticut
| Frequently Asked Questions
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| Can I make the Rocky Hill reservation by phone? | Is free breakfast available? Some hotels offer free |
| We would be happy to help you make any Rocky | breakfast with each room night booked. This |
| Hill hotel reservation by phone. You can call our toll | information can be found on the property information |
| free number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | What do I do with questions concerning previous |
| | reservation? Please fill out our "Customer Support |
| How can I be sure information about my credit card is | and Feedback" request form. Include your previous |
| secure? We use secure-socket-layer (SSL) | reservation amount and the reservation confirmation |
| encryption, the standard encryption on the Internet. | number along with your questions. We will contact |
| This type of encryption allows you to feel confident | you within 24 hours. |
| and secure about supplying personal and credit | |
| card information. | How much is the charge for more than two people |
| | per room? Different policy are established by each |
| Is there a minimum age requirements to reserve a | hotel regarding multiple guests per room. Our |
| room? A minimum age of 18 is required by most | booking engine technology allows for display of the |
| hotels to book a room. Some require the guest(s) be | appropriate rate for your room when the number of |
| 21. These requirements and other amenities | adults is selected. |
| information on the property "Detail" pages. | |
| | Can I change my hotel after booking? Yes. By |
| Are free shuttles supplied from the airport to the | canceling your previous reservation and booking a |
| hotel? Some hotels do offer free shuttle services | new reservation. Also, you can call one of our |
| from the airport but not all. Please verify this | friendly customer service representatives at our toll |
| information on the property information page, if this is | free number, between the hours of 8 a.m. to 10 p.m. |
| import to you. | Monday through Friday CST, 11 a.m. to 6 p.m. |
| | Saturday and Sunday. |
| How will I know when my reservation is confirmed? | |
| Our confirmation number displayed immediately | Are taxes included in the rates? Taxes are figured |
| upon successfully making your reservation. Our | and displayed into the final payment screen. See |
| systems work behind the scenes to email you the | rate details for taxes for each day. |
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