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Residence Inn By Marriott Hartford
100 Dunfey Lane
Windsor, Connecticut
| Frequently Asked Questions
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| At the Residence Inn by Marriott Hartford, our | Can I make the Windsor reservation by phone? We |
| spacious suites offer separate living and sleeping | would be happy to help you make any Windsor hotel |
| areas, fully equipped kitchen and plenty of space for | reservation by phone. You can call our toll free |
| entertaining, relaxing or meeting with colleagues. | number between the hours of 8 a.m. to 10 p.m. |
| Each suite features cable televisionwith free HBO | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| premium channel, free high speed Internet access, | Saturday and Sunday. |
| hairdryer, iron and board, telephones with voicemail | |
| and work space. Wireless Internet access is | How can I be sure information about my credit card is |
| available in meeting space and public areas of the | secure? We use secure-socket-layer (SSL) |
| hotel. Start your morning with a complimentary hot | encryption, the standard encryption on the Internet. |
| breakfast buffet in the gatehouse and join us for | This type of encryption allows you to feel confident |
| complimentary appetizers and beverages at our | and secure about supplying personal and credit |
| evening hospitality hour Monday through Thursday. | card information. |
| When you need to unwind at the end of the day, take | |
| advantage of our lighted outdoor sports court and | Are free shuttles supplied from the airport to the |
| seasonal unheated outdoor pool and heated | hotel? Some hotels do offer free shuttle services |
| whirlpool. We offer daily housekeeping, free outdoor | from the airport but not all. Please verify this |
| parking, grocery shopping service, guest laundry | information on the property information page, if this is |
| facilities, meeting room, twenty-four hour staffing and | import to you. |
| valet laundry service. The Residence Inn is located | |
| in the suburb of Windsor across the street from | Can I book the reservation to stay tonight? Some |
| Unisys. Downtown Hartford is six miles south of the | hotels accept reservations until 3:00pm on the arrival |
| hotel. Courtesy airport transportation is provided | day. Only hotels that follow this policy will show when |
| 7am to 7pm Monday through Friday with | the today's arrival date is typed into the search form. |
| advancereservations required through the hotel. * | |
| Studios are large open rooms with one queen bed, | How will I know when my reservation is confirmed? |
| full bath and furnished living/dining area with single | Our confirmation number displayed immediately |
| sofa bed. Some studios also have a fireplace. | upon successfully making your reservation. Our |
| Penthouse suites are bilevel units with one queen | systems work behind the scenes to email you the |
| bed and full bath in lofted bedroom and double | final confirmation number. |
| Murphy (pulldown) bed, full bath and furnished living | |
| room with dining area and fireplace on the main | Is free breakfast available? Some hotels offer free |
| level. Two bedroom penthouse suites are bilevel | breakfast with each room night booked. This |
| units with one queen bed and full bath in lofted | information can be found on the property information |
| bedroom and one queen bed in a separate | "detail" page for your specific property. |
| bedroom, full bath and furnished living room with | |
| dining area, fireplace and sofa bed on the main | Is there a minimum age requirements to reserve a |
| level. Accommodations feature Residence Inn's | room? A minimum age of 18 is required by most |
| stylish new bedding package with custom comforter, | hotels to book a room. Some require the guest(s) be |
| fluffier pillows and thicker mattress plus a fully | 21. These requirements and other amenities |
| equipped kitchen including coffee maker, cooking | information on the property "Detail" pages. |
| and eating utensils, dishes and glassware, | |
| dishwasher, microwave and refrigerator with | Can I contact someone to help me? Yes. We have |
| icemaker. Pets are allowed with a | tried to answer most questions with our frequently |
| non-refundablecleaning fee of USD 75. Whether | asked questions sections. If youd like to talk with |
| traveling for business or pleasure, relocating to the | one of our knowledgeable customer service |
| area or working on a long-term assignment, our | representatives please call our toll free number |
| friendly staff takes great pride in anticipating and | between the hours of 8 a.m. to 10 p.m. Monday |
| satisfying your needs twenty-four hours a day! | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
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