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Grenelefe Golf And Tennis Resort
3200 State Road 546
Haines City, Florida
| Frequently Asked Questions
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| Can I make the Haines City reservation by phone? | How will I know when my reservation is confirmed? |
| We would be happy to help you make any Haines | Our confirmation number displayed immediately |
| City hotel reservation by phone. You can call our toll | upon successfully making your reservation. Our |
| free number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | How do you book a room for someone else? You |
| How can I be sure information about my credit card is | can us our system to book a room for someone else. |
| secure? We use secure-socket-layer (SSL) | Make sure you include that persons information as |
| encryption, the standard encryption on the Internet. | the guest. You can have a different person paying |
| This type of encryption allows you to feel confident | with their credit card than the name and address of |
| and secure about supplying personal and credit | the guest staying in the room . |
| card information. | |
| | What do I do with questions concerning previous |
| Is there a minimum age requirements to reserve a | reservation? Please fill out our "Customer Support |
| room? A minimum age of 18 is required by most | and Feedback" request form. Include your previous |
| hotels to book a room. Some require the guest(s) be | reservation amount and the reservation confirmation |
| 21. These requirements and other amenities | number along with your questions. We will contact |
| information on the property "Detail" pages. | you within 24 hours. |
| | |
| Can I book the reservation to stay tonight? Some | Instant confirmation, what does that mean? We |
| hotels accept reservations until 3:00pm on the arrival | coordinate closely with the properties in the |
| day. Only hotels that follow this policy will show when | database. Only those with room availability for the |
| the today's arrival date is typed into the search form. | requested dates can be displayed and booked |
| | through our system. After receiving confirmation on |
| Is free breakfast available? Some hotels offer free | your credit card amount, the system instantly issues |
| breakfast with each room night booked. This | a confirmation on the computer screen. We also |
| information can be found on the property information | forward the hotel's official confirmation number within |
| "detail" page for your specific property. | 48 hours. |
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