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Lake Mary, Florida
| Frequently Asked Questions
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| Can I make the Lake Mary reservation by phone? | How will I know when my reservation is confirmed? |
| We would be happy to help you make any Lake | Our confirmation number displayed immediately |
| Mary hotel reservation by phone. You can call our | upon successfully making your reservation. Our |
| toll free number between the hours of 8 a.m. to 10 | systems work behind the scenes to email you the |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | Do I pay for the entire reservation amount or do I just |
| How can I be sure information about my credit card is | make a deposit to hold the room? It depends on the |
| secure? We use secure-socket-layer (SSL) | room you book. Some of our partners require just a |
| encryption, the standard encryption on the Internet. | $5.00 room night deposit to hold your room while |
| This type of encryption allows you to feel confident | others require a full payment for the room at the time |
| and secure about supplying personal and credit | of your reservation. Please refer to the amount |
| card information. | displayed on the confirmation page to see what your |
| | credit card will be charged upon making the |
| Are free shuttles supplied from the airport to the | reservation. |
| hotel? Some hotels do offer free shuttle services | |
| from the airport but not all. Please verify this | Instant confirmation, what does that mean? We |
| information on the property information page, if this is | coordinate closely with the properties in the |
| import to you. | database. Only those with room availability for the |
| | requested dates can be displayed and booked |
| Can I book the reservation to stay tonight? Some | through our system. After receiving confirmation on |
| hotels accept reservations until 3:00pm on the arrival | your credit card amount, the system instantly issues |
| day. Only hotels that follow this policy will show when | a confirmation on the computer screen. We also |
| the today's arrival date is typed into the search form. | forward the hotel's official confirmation number within |
| | 48 hours. |
| Is there a minimum age requirements to reserve a | |
| room? A minimum age of 18 is required by most | Are taxes included in the rates? Taxes are figured |
| hotels to book a room. Some require the guest(s) be | and displayed into the final payment screen. See |
| 21. These requirements and other amenities | rate details for taxes for each day. |
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