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Winter Haven, Florida
| Frequently Asked Questions
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| Can I make the Winter Haven reservation by phone? | Is free breakfast available? Some hotels offer free |
| We would be happy to help you make any Winter | breakfast with each room night booked. This |
| Haven hotel reservation by phone. You can call our | information can be found on the property information |
| toll free number between the hours of 8 a.m. to 10 | "detail" page for your specific property. |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | "Internet hot deals", what is it? We work directly with |
| | many hotels to provide the lowest possible rates |
| How can I be sure information about my credit card is | available on the Internet. In most cases, these rates |
| secure? We use secure-socket-layer (SSL) | are lower than all other online websites. These are |
| encryption, the standard encryption on the Internet. | designated with a "hot-deals" link and are listed first |
| This type of encryption allows you to feel confident | for search performed by destination city. |
| and secure about supplying personal and credit | |
| card information. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| Are free shuttles supplied from the airport to the | asked questions sections. If youd like to talk with |
| hotel? Some hotels do offer free shuttle services | one of our knowledgeable customer service |
| from the airport but not all. Please verify this | representatives please call our toll free number |
| information on the property information page, if this is | between the hours of 8 a.m. to 10 p.m. Monday |
| import to you. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
| How will I know when my reservation is confirmed? | |
| Our confirmation number displayed immediately | What are additional fees and taxes? Each city/state |
| upon successfully making your reservation. Our | has different rates for taxes. Taxes are calculated |
| systems work behind the scenes to email you the | and displayed on the hotel reservation amount. For |
| final confirmation number. | some hotels there are additional fees charged to |
| | your room reservation. These additional charges |
| Is there a minimum age requirements to reserve a | help us have the lowest rates on the Internet. |
| room? A minimum age of 18 is required by most | |
| hotels to book a room. Some require the guest(s) be | Are taxes included in the rates? Taxes are figured |
| 21. These requirements and other amenities | and displayed into the final payment screen. See |
| information on the property "Detail" pages. | rate details for taxes for each day. |
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