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Covington, Georgia
| Frequently Asked Questions
|
| Can I make the Covington reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any Covington | Our confirmation number displayed immediately |
| hotel reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | What are additional fees and taxes? Each city/state |
| How can I be sure information about my credit card is | has different rates for taxes. Taxes are calculated |
| secure? We use secure-socket-layer (SSL) | and displayed on the hotel reservation amount. For |
| encryption, the standard encryption on the Internet. | some hotels there are additional fees charged to |
| This type of encryption allows you to feel confident | your room reservation. These additional charges |
| and secure about supplying personal and credit | help us have the lowest rates on the Internet. |
| card information. | |
| | Can I change my hotel after booking? Yes. By |
| Is free breakfast available? Some hotels offer free | canceling your previous reservation and booking a |
| breakfast with each room night booked. This | new reservation. Also, you can call one of our |
| information can be found on the property information | friendly customer service representatives at our toll |
| "detail" page for your specific property. | free number, between the hours of 8 a.m. to 10 p.m. |
| | Monday through Friday CST, 11 a.m. to 6 p.m. |
| Can I book the reservation to stay tonight? Some | Saturday and Sunday. |
| hotels accept reservations until 3:00pm on the arrival | |
| day. Only hotels that follow this policy will show when | Do I pay for the entire reservation amount or do I just |
| the today's arrival date is typed into the search form. | make a deposit to hold the room? It depends on the |
| | room you book. Some of our partners require just a |
| Are free shuttles supplied from the airport to the | $5.00 room night deposit to hold your room while |
| hotel? Some hotels do offer free shuttle services | others require a full payment for the room at the time |
| from the airport but not all. Please verify this | of your reservation. Please refer to the amount |
| information on the property information page, if this is | displayed on the confirmation page to see what your |
| import to you. | credit card will be charged upon making the |
| | reservation. |
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