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Kailua Kona, Hawaii
| Frequently Asked Questions
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| Can I make the Kailua Kona reservation by phone? | Are free shuttles supplied from the airport to the |
| We would be happy to help you make any Kailua | hotel? Some hotels do offer free shuttle services |
| Kona hotel reservation by phone. You can call our | from the airport but not all. Please verify this |
| toll free number between the hours of 8 a.m. to 10 | information on the property information page, if this is |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Can I change my hotel after booking? Yes. By |
| How can I be sure information about my credit card is | canceling your previous reservation and booking a |
| secure? We use secure-socket-layer (SSL) | new reservation. Also, you can call one of our |
| encryption, the standard encryption on the Internet. | friendly customer service representatives at our toll |
| This type of encryption allows you to feel confident | free number, between the hours of 8 a.m. to 10 p.m. |
| and secure about supplying personal and credit | Monday through Friday CST, 11 a.m. to 6 p.m. |
| card information. | Saturday and Sunday. |
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| Can I book the reservation to stay tonight? Some | What do I do with questions concerning previous |
| hotels accept reservations until 3:00pm on the arrival | reservation? Please fill out our "Customer Support |
| day. Only hotels that follow this policy will show when | and Feedback" request form. Include your previous |
| the today's arrival date is typed into the search form. | reservation amount and the reservation confirmation |
| | number along with your questions. We will contact |
| Is free breakfast available? Some hotels offer free | you within 24 hours. |
| breakfast with each room night booked. This | |
| information can be found on the property information | |
| "detail" page for your specific property. | |
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