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The Ritz-Carlton Kapalua
One Ritz-Carlton Drive
Kapalua, Hawaii
| Frequently Asked Questions
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| Please note The Ritz-Carlton Kapalua will be closed | Can I make the Kapalua reservation by phone? We |
| from July 2nd through December 25th 2007 for | would be happy to help you make any Kapalua hotel |
| completion of a ninety-five million dollar renovation | reservation by phone. You can call our toll free |
| project that includes refubishment of 363 guest | number between the hours of 8 a.m. to 10 p.m. |
| rooms and the creation of 107 one and two bedroom | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| full-ownership residential suites. The spa is being | Saturday and Sunday. |
| expanded, food and beverage outlets enhanced | |
| and new amenities added. Existing facilities and | How can I be sure information about my credit card is |
| services will be upgraded and additional activities | secure? We use secure-socket-layer (SSL) |
| for children and teenages will be available upon | encryption, the standard encryption on the Internet. |
| completion of this project. * The Ritz-Carlton hotels in | This type of encryption allows you to feel confident |
| the United States and Canada are smoke-free. To | and secure about supplying personal and credit |
| accomodate the needs of guests who smoke, we | card information. |
| offer special smoking areas outside of the hotel. | |
| Please contact the hotel directly to inquire about the | How will I know when my reservation is confirmed? |
| location of the designated smoking areas. * | Our confirmation number displayed immediately |
| Surrounded by championship golf courses, | upon successfully making your reservation. Our |
| mountains, pineapple fields and the majestic Pacific | systems work behind the scenes to email you the |
| Ocean, The Ritz-Carlton Kapalua is located on fifty | final confirmation number. |
| acres in West Mauias part of the world-famous fifteen | |
| hundred acre Kapalua resort complex. Built | Is there a minimum age requirements to reserve a |
| discreetly into the hillside amid century-old Cook | room? A minimum age of 18 is required by most |
| pines and ironwoods, the hotel offers breathtaking | hotels to book a room. Some require the guest(s) be |
| views of the Pacific Ocean and overlooks the island | 21. These requirements and other amenities |
| of Molokai from its oceanfront setting. Gentle | information on the property "Detail" pages. |
| breezes drift through open walkways and original | |
| Hawaiian art adorns the walls. Guests at The | Is free breakfast available? Some hotels offer free |
| Ritz-Carlton Kapalua enjoy a private white sand | breakfast with each room night booked. This |
| beach, high quality facilities and furnishings and | information can be found on the property information |
| services evoking the aloha spirit and the warm | "detail" page for your specific property. |
| comfortable ambience of Hawaii. Meeting facilities | |
| include a one hundred eleven seat amphitheatre, | Are free shuttles supplied from the airport to the |
| ballroom, boardrooms and meeting rooms for | hotel? Some hotels do offer free shuttle services |
| groups of all sizes with extensive oceanview | from the airport but not all. Please verify this |
| pre-functionspace available. The Banyon Tree was | information on the property information page, if this is |
| voted best overall restaurant in Maui for 2005. | import to you. |
| Self-parking is complimentary with valet service | |
| USD 18 per night. * Please note a USD 20 per room | Can I book the reservation to stay tonight? Some |
| per day resort fee applies to all reservations and | hotels accept reservations until 3:00pm on the arrival |
| willbe charged to the guest's account at time of | day. Only hotels that follow this policy will show when |
| check-out. The resort fee includes the following | the today's arrival date is typed into the search form. |
| amenities and services: access fees for toll-free | |
| telephone calls, hotel sponsored cultural activities | Can I contact someone to help me? Yes. We have |
| and historical tours, preferred tee times at the Bay, | tried to answer most questions with our frequently |
| Village and Plantation golf courses, self-parking | asked questions sections. If youd like to talk with |
| fees, shuttle transportation to and from the West Maui | one of our knowledgeable customer service |
| Airport and within the Kapulua resort, unlimited use of | representatives please call our toll free number |
| the fitness center plus croquet and bocce ball lawn | between the hours of 8 a.m. to 10 p.m. Monday |
| and nine hole putting green. | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| | Sunday. |
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