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Mauna Lani Terrace Condominiums 68-1399 Mauna Lani Drive Kohala Coast, Hawaii
| Frequently Asked Questions
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| Located adjacent to the Mauna Lani Bay Hotel and | Can I make the Kohala Coast reservation by phone? |
| Bungalows, the Mauna Lani Terrace offers luxury, | We would be happy to help you make any Kohala |
| privacy, and a real sense of getting away from it all. | Coast hotel reservation by phone. You can call our |
| Each of the luxurious Mauna Lani Terrace | toll free number between the hours of 8 a.m. to 10 |
| condominiums is designed to maximize views, | p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. |
| including the historic Hawaiian fishponds. Luxuriously | Saturday and Sunday. |
| furnished, each one & two bedroom condos feature | |
| air-conditioning, ceiling fans, complete kitchens, | How can I be sure information about my credit card is |
| custom interiors, large master suites with double | secure? We use secure-socket-layer (SSL) |
| sinks, marble counter tops, an oversized tub, washer | encryption, the standard encryption on the Internet. |
| & dryer, spacious lanai with wet bar, discounted golf | This type of encryption allows you to feel confident |
| and twice weekly maid service included. Guests are | and secure about supplying personal and credit |
| not charged for check-out cleanings. Mauna Lani | card information. |
| Resort is a spectacular collection of first class | |
| facilities. The on-site recreation at the Terrace | Are free shuttles supplied from the airport to the |
| condominiums includes a 22' x 60' swimming pool, | hotel? Some hotels do offer free shuttle services |
| sauna, Jacuzzi, children's pool, and a spacious | from the airport but not all. Please verify this |
| covered entertainment pavilion with gas grills and | information on the property information page, if this is |
| picnic areas. The Mauna Lani Beach Club, which is | import to you. |
| just a shortwalk away, has a beautiful white sand | |
| beach perfect for snorkeling, swimming or relaxing. | Can I book the reservation to stay tonight? Some |
| The Beach Club also features a restaurant and bar | hotels accept reservations until 3:00pm on the arrival |
| for your afternoon dining while overlooking the | day. Only hotels that follow this policy will show when |
| crystal blue ocean. The Mauna Lani Golf Course is | the today's arrival date is typed into the search form. |
| considered one of the world's best resort courses | |
| with 36 holes of golfing elegance. The Francis H. I'i | How will I know when my reservation is confirmed? |
| Brown North and South Courses were sculpted from | Our confirmation number displayed immediately |
| fields of black lava creating the feeling of a tropical | upon successfully making your reservation. Our |
| oasis. The South Course, known as the former home | systems work behind the scenes to email you the |
| to the Senior Skins Game from 1990 - 2000, features | final confirmation number. |
| Number 15, one of the world's most photographed | |
| over the water golf holes. Also nearby is The Mauna | Is free breakfast available? Some hotels offer free |
| Lani Spa and the Mauna Lani Sports and Fitness | breakfast with each room night booked. This |
| Club. The Mauna Lani Spa offers treatments and | information can be found on the property information |
| experiences to nurture the mind, body and soul. The | "detail" page for your specific property. |
| Sports and Fitness Club features Life Fitness | |
| cardiovascular and strength training equipment, a | Is there a minimum age requirements to reserve a |
| three-lane 25-meter lap pool, six Plexipave courts (3 | room? A minimum age of 18 is required by most |
| lighted for night play) and a stadium court with | hotels to book a room. Some require the guest(s) be |
| spectator seating for 500. Mauna Lani has been | 21. These requirements and other amenities |
| distinguished as a Top Tennis Resort. Our on-site | information on the property "Detail" pages. |
| check-in office is staffed to personally check you in | |
| and offer assistance during your stay. Office hours | How do you book a room for someone else? You |
| are 9 a.m. to 5 p.m. daily. The Mauna Lani Terrace | can us our system to book a room for someone else. |
| also offers security gated entrance, discounted golf | Make sure you include that persons information as |
| and lush tropical landscaping. Just a few steps from | the guest. You can have a different person paying |
| your Hawaiian oasis are Francis H. I'i Brown North | with their credit card than the name and address of |
| and South Golf Courses, the beautiful white sand | the guest staying in the room . |
| beach, restaurant and bar at the Mauna Lani Beach | |
| Club, Mauna Lani Spa, Mauna Lani Sports & Fitness | What do I do with questions concerning previous |
| Center, Mauna Lani Bay Hotel & Bungalows, | reservation? Please fill out our "Customer Support |
| Fairmont Orchid at Mauna Lani and Mauna Lani | and Feedback" request form. Include your previous |
| Tennis Garden. Within a 10 minutes drive you can | reservation amount and the reservation confirmation |
| find additional premier golf courses, shopping and | number along with your questions. We will contact |
| dining experiences, as well as the island's best | you within 24 hours. |
| beaches. Check-in instructions prior to leaving the | |
| Kona Int'l Airport, call 808-885-4944 for check-in | Do I pay for the entire reservation amount or do I just |
| instructions. The Mauna Lani Terrace is located at | make a deposit to hold the room? It depends on the |
| 69-1399 Mauna Lani Dr., Kohala Coast, HI 96743. If | room you book. Some of our partners require just a |
| you are arriving after 5:00 p.m. you can pick up your | $5.00 room night deposit to hold your room while |
| keys in the after hours check-in box located to the | others require a full payment for the room at the time |
| right of the front door on the Mauna Lani Terrace | of your reservation. Please refer to the amount |
| officebuilding. Please come to the office the next day | displayed on the confirmation page to see what your |
| to complete your registration. Should you require | credit card will be charged upon making the |
| additional assistance, please call 808-885-4944. A | reservation. |
| member of our staff is available 24 hours to assist | |
| you. Directions from the Kona Int'l Airport: Depart | Are taxes included in the rates? Taxes are figured |
| Kona Int'l Airport. At the stop light, turn left (North) onto | and displayed into the final payment screen. See |
| Queen Kaahumanu Hwy., (Hwy. #19) and drive for | rate details for taxes for each day. |
| 19.5 miles. Turn left onto Mauna Lani Dr. Drive 1.5 | |
| miles. At the traffic round a bout, take the second exit | What credit cards do you accept? We accept Visa, |
| towards | Mastercard, Discover Card, and American Express. |
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