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Mauna Kea Beach Hotel
62-100 Mauna Kea Beach Drive
Kohala Coast, Hawaii
| Frequently Asked Questions
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| The Mauna Kea Beach hotel made the difficult | Can I make the Kohala Coast reservation by phone? |
| decision to close the hotel for an indefinite period for | We would be happy to help you make any Kohala |
| repairs due to the damage incurred in the October | Coast hotel reservation by phone. You can call our |
| 15th earthquake for the safety and well being of our | toll free number between the hours of 8 a.m. to 10 |
| guests and staff. For the time being we have closed | p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. |
| the hotel in all electronic booking channels through | Saturday and Sunday. |
| 2007 and are working hard to contact guests to help | |
| them change their travel plans. We truly appreciate | How can I be sure information about my credit card is |
| your understanding and patience during this | secure? We use secure-socket-layer (SSL) |
| challenging time, andthank you for your continuing | encryption, the standard encryption on the Internet. |
| support of Prince Resorts Hawaii. Just down Kohalas | This type of encryption allows you to feel confident |
| Lava coast, the Mauna Kea Beach Hotel is the kind | and secure about supplying personal and credit |
| of place families return to year after year. Children of | card information. |
| long-time guests bring their children, wanting | |
| thesame room, the same art on the wall, the same | Is there a minimum age requirements to reserve a |
| smiling staff. They may admit sheepishly, that once | room? A minimum age of 18 is required by most |
| in a while they try someplace else, but for them, | hotels to book a room. Some require the guest(s) be |
| nothing else quite measures up. And small wonder. | 21. These requirements and other amenities |
| This is the elegant, world-class hotel that Laurance | information on the property "Detail" pages. |
| Rockefeller built over 30 years ago as the ultimate | |
| family retreat. Today the Mauna Kea Beach Hotel | How will I know when my reservation is confirmed? |
| has been restored to its original splendor and | Our confirmation number displayed immediately |
| continues to attract sophisticated clientele the world | upon successfully making your reservation. Our |
| over. The world-renowned Mauna Kea Beach Hotel | systems work behind the scenes to email you the |
| is located on beautiful Kauna oa Bay, considered by | final confirmation number. |
| many to be the islands single most picturesque | |
| beach. Crescent-shaped with pure white sands and | Can I book the reservation to stay tonight? Some |
| shimmering aqua waters, it is perfect for water sports | hotels accept reservations until 3:00pm on the arrival |
| including swimming, snorkeling, scuba diving, | day. Only hotels that follow this policy will show when |
| sailing, kayaking, catamaran riding, whale watching | the today's arrival date is typed into the search form. |
| and deep-sea fishing. Even at night, guests step | |
| onto a circular lava outcropping overlooking the Bay, | Is free breakfast available? Some hotels offer free |
| to watch the manta rays swim beneath. Designed by | breakfast with each room night booked. This |
| Robert Trent Jones, SR., the Mauna Kea golf Course | information can be found on the property information |
| remains the standard by which all other island | "detail" page for your specific property. |
| courses are judged. Eighteen holes of play sport | |
| panoramic ocean vistas, prompting Golf Digest to | Are free shuttles supplied from the airport to the |
| proclaim it the /number one golf course in Hawaii./ | hotel? Some hotels do offer free shuttle services |
| One of the courses most dramatic features is the | from the airport but not all. Please verify this |
| famous Third Hole, where surging Pacific inlet waters | information on the property information page, if this is |
| race to meet the rocky shoreline, creating one of the | import to you. |
| most photographed landscapes in golf today. In | |
| 1997, the U.S. Golf Association named Hapuna /The | Can I change my hotel after booking? Yes. By |
| Course of the Future./ This Arnold Palmer/Ed | canceling your previous reservation and booking a |
| Seay-designed 18-hole championship course is a | new reservation. Also, you can call one of our |
| links-style course featuring spectacular views of the | friendly customer service representatives at our toll |
| Kohala Coast and Pacific, with snow-capped Mauna | free number, between the hours of 8 a.m. to 10 p.m. |
| Kea volcano as a backdrop. Atestament to earlier | Monday through Friday CST, 11 a.m. to 6 p.m. |
| times when his world-class resort paid tribute to the | Saturday and Sunday. |
| ancient Hawaiian spirit, Laurance Rockefellers vast | |
| collection of Asian and Pacific art still graces the | How do you book a room for someone else? You |
| walls and lush tropical grounds. Over 1600 | can us our system to book a room for someone else. |
| museum-quality pieces have been carefully | Make sure you include that persons information as |
| preserved and displayed so that the unique culture | the guest. You can have a different person paying |
| of Mauna Kea Beach Hotel will live on for | with their credit card than the name and address of |
| generations to come. | the guest staying in the room . |
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