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Downers Grove, Illinois
| Frequently Asked Questions
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| Can I make the Downers Grove reservation by | Is there a minimum age requirements to reserve a |
| phone? We would be happy to help you make any | room? A minimum age of 18 is required by most |
| Downers Grove hotel reservation by phone. You can | hotels to book a room. Some require the guest(s) be |
| call our toll free number between the hours of 8 a.m. | 21. These requirements and other amenities |
| to 10 p.m. Monday through Friday (CST). 11 a.m. to 6 | information on the property "Detail" pages. |
| p.m. Saturday and Sunday. | |
| | Can I change my hotel after booking? Yes. By |
| How can I be sure information about my credit card is | canceling your previous reservation and booking a |
| secure? We use secure-socket-layer (SSL) | new reservation. Also, you can call one of our |
| encryption, the standard encryption on the Internet. | friendly customer service representatives at our toll |
| This type of encryption allows you to feel confident | free number, between the hours of 8 a.m. to 10 p.m. |
| and secure about supplying personal and credit | Monday through Friday CST, 11 a.m. to 6 p.m. |
| card information. | Saturday and Sunday. |
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| Is free breakfast available? Some hotels offer free | Instant confirmation, what does that mean? We |
| breakfast with each room night booked. This | coordinate closely with the properties in the |
| information can be found on the property information | database. Only those with room availability for the |
| "detail" page for your specific property. | requested dates can be displayed and booked |
| | through our system. After receiving confirmation on |
| How will I know when my reservation is confirmed? | your credit card amount, the system instantly issues |
| Our confirmation number displayed immediately | a confirmation on the computer screen. We also |
| upon successfully making your reservation. Our | forward the hotel's official confirmation number within |
| systems work behind the scenes to email you the | 48 hours. |
| final confirmation number. | |
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