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East Hazelcrest, Illinois
| Frequently Asked Questions
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| Can I make the East Hazelcrest reservation by | Is free breakfast available? Some hotels offer free |
| phone? We would be happy to help you make any | breakfast with each room night booked. This |
| East Hazelcrest hotel reservation by phone. You can | information can be found on the property information |
| call our toll free number between the hours of 8 a.m. | "detail" page for your specific property. |
| to 10 p.m. Monday through Friday (CST). 11 a.m. to 6 | |
| p.m. Saturday and Sunday. | Can I contact someone to help me? Yes. We have |
| | tried to answer most questions with our frequently |
| How can I be sure information about my credit card is | asked questions sections. If youd like to talk with |
| secure? We use secure-socket-layer (SSL) | one of our knowledgeable customer service |
| encryption, the standard encryption on the Internet. | representatives please call our toll free number |
| This type of encryption allows you to feel confident | between the hours of 8 a.m. to 10 p.m. Monday |
| and secure about supplying personal and credit | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| card information. | Sunday. |
| | |
| How will I know when my reservation is confirmed? | How do you book a room for someone else? You |
| Our confirmation number displayed immediately | can us our system to book a room for someone else. |
| upon successfully making your reservation. Our | Make sure you include that persons information as |
| systems work behind the scenes to email you the | the guest. You can have a different person paying |
| final confirmation number. | with their credit card than the name and address of |
| | the guest staying in the room . |
| Are free shuttles supplied from the airport to the | |
| hotel? Some hotels do offer free shuttle services | Are taxes included in the rates? Taxes are figured |
| from the airport but not all. Please verify this | and displayed into the final payment screen. See |
| information on the property information page, if this is | rate details for taxes for each day. |
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