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Elgin, Illinois
| Frequently Asked Questions
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| Can I make the Elgin reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Elgin hotel | hotel? Some hotels do offer free shuttle services |
| reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Do I pay for the entire reservation amount or do I just |
| How can I be sure information about my credit card is | make a deposit to hold the room? It depends on the |
| secure? We use secure-socket-layer (SSL) | room you book. Some of our partners require just a |
| encryption, the standard encryption on the Internet. | $5.00 room night deposit to hold your room while |
| This type of encryption allows you to feel confident | others require a full payment for the room at the time |
| and secure about supplying personal and credit | of your reservation. Please refer to the amount |
| card information. | displayed on the confirmation page to see what your |
| | credit card will be charged upon making the |
| Can I book the reservation to stay tonight? Some | reservation. |
| hotels accept reservations until 3:00pm on the arrival | |
| day. Only hotels that follow this policy will show when | How do you book a room for someone else? You |
| the today's arrival date is typed into the search form. | can us our system to book a room for someone else. |
| | Make sure you include that persons information as |
| How will I know when my reservation is confirmed? | the guest. You can have a different person paying |
| Our confirmation number displayed immediately | with their credit card than the name and address of |
| upon successfully making your reservation. Our | the guest staying in the room . |
| systems work behind the scenes to email you the | |
| final confirmation number. | |
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