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Elmhurst, Illinois
| Frequently Asked Questions
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| Can I make the Elmhurst reservation by phone? We | Is there a minimum age requirements to reserve a |
| would be happy to help you make any Elmhurst hotel | room? A minimum age of 18 is required by most |
| reservation by phone. You can call our toll free | hotels to book a room. Some require the guest(s) be |
| number between the hours of 8 a.m. to 10 p.m. | 21. These requirements and other amenities |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | information on the property "Detail" pages. |
| Saturday and Sunday. | |
| | Is your detail on amenities information accurate? |
| How can I be sure information about my credit card is | This information is updated a many times during the |
| secure? We use secure-socket-layer (SSL) | year. We strive to have the most complete |
| encryption, the standard encryption on the Internet. | information available and the most accurate. We do |
| This type of encryption allows you to feel confident | rely on the personnel at each hotel property to |
| and secure about supplying personal and credit | update and change information as appropriate. |
| card information. | |
| | What do I do with questions concerning previous |
| Are free shuttles supplied from the airport to the | reservation? Please fill out our "Customer Support |
| hotel? Some hotels do offer free shuttle services | and Feedback" request form. Include your previous |
| from the airport but not all. Please verify this | reservation amount and the reservation confirmation |
| information on the property information page, if this is | number along with your questions. We will contact |
| import to you. | you within 24 hours. |
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| How will I know when my reservation is confirmed? | How do you book a room for someone else? You |
| Our confirmation number displayed immediately | can us our system to book a room for someone else. |
| upon successfully making your reservation. Our | Make sure you include that persons information as |
| systems work behind the scenes to email you the | the guest. You can have a different person paying |
| final confirmation number. | with their credit card than the name and address of |
| | the guest staying in the room . |
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