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Geneva, Illinois
| Frequently Asked Questions
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| Can I make the Geneva reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any Geneva hotel | Our confirmation number displayed immediately |
| reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | What are additional fees and taxes? Each city/state |
| How can I be sure information about my credit card is | has different rates for taxes. Taxes are calculated |
| secure? We use secure-socket-layer (SSL) | and displayed on the hotel reservation amount. For |
| encryption, the standard encryption on the Internet. | some hotels there are additional fees charged to |
| This type of encryption allows you to feel confident | your room reservation. These additional charges |
| and secure about supplying personal and credit | help us have the lowest rates on the Internet. |
| card information. | |
| | How much is the charge for more than two people |
| Can I book the reservation to stay tonight? Some | per room? Different policy are established by each |
| hotels accept reservations until 3:00pm on the arrival | hotel regarding multiple guests per room. Our |
| day. Only hotels that follow this policy will show when | booking engine technology allows for display of the |
| the today's arrival date is typed into the search form. | appropriate rate for your room when the number of |
| | adults is selected. |
| Is free breakfast available? Some hotels offer free | |
| breakfast with each room night booked. This | Are taxes included in the rates? Taxes are figured |
| information can be found on the property information | and displayed into the final payment screen. See |
| "detail" page for your specific property. | rate details for taxes for each day. |
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