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Hoffman Estates, Illinois
| Frequently Asked Questions
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| Can I make the Hoffman Estates reservation by | Are free shuttles supplied from the airport to the |
| phone? We would be happy to help you make any | hotel? Some hotels do offer free shuttle services |
| Hoffman Estates hotel reservation by phone. You | from the airport but not all. Please verify this |
| can call our toll free number between the hours of 8 | information on the property information page, if this is |
| a.m. to 10 p.m. Monday through Friday (CST). 11 a.m. | import to you. |
| to 6 p.m. Saturday and Sunday. | |
| | Instant confirmation, what does that mean? We |
| How can I be sure information about my credit card is | coordinate closely with the properties in the |
| secure? We use secure-socket-layer (SSL) | database. Only those with room availability for the |
| encryption, the standard encryption on the Internet. | requested dates can be displayed and booked |
| This type of encryption allows you to feel confident | through our system. After receiving confirmation on |
| and secure about supplying personal and credit | your credit card amount, the system instantly issues |
| card information. | a confirmation on the computer screen. We also |
| | forward the hotel's official confirmation number within |
| How will I know when my reservation is confirmed? | 48 hours. |
| Our confirmation number displayed immediately | |
| upon successfully making your reservation. Our | Are taxes included in the rates? Taxes are figured |
| systems work behind the scenes to email you the | and displayed into the final payment screen. See |
| final confirmation number. | rate details for taxes for each day. |
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