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Joliet, Illinois
| Frequently Asked Questions
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| Can I make the Joliet reservation by phone? We | Is there a minimum age requirements to reserve a |
| would be happy to help you make any Joliet hotel | room? A minimum age of 18 is required by most |
| reservation by phone. You can call our toll free | hotels to book a room. Some require the guest(s) be |
| number between the hours of 8 a.m. to 10 p.m. | 21. These requirements and other amenities |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | information on the property "Detail" pages. |
| Saturday and Sunday. | |
| | Instant confirmation, what does that mean? We |
| How can I be sure information about my credit card is | coordinate closely with the properties in the |
| secure? We use secure-socket-layer (SSL) | database. Only those with room availability for the |
| encryption, the standard encryption on the Internet. | requested dates can be displayed and booked |
| This type of encryption allows you to feel confident | through our system. After receiving confirmation on |
| and secure about supplying personal and credit | your credit card amount, the system instantly issues |
| card information. | a confirmation on the computer screen. We also |
| | forward the hotel's official confirmation number within |
| Is free breakfast available? Some hotels offer free | 48 hours. |
| breakfast with each room night booked. This | |
| information can be found on the property information | Can I change my hotel after booking? Yes. By |
| "detail" page for your specific property. | canceling your previous reservation and booking a |
| | new reservation. Also, you can call one of our |
| How will I know when my reservation is confirmed? | friendly customer service representatives at our toll |
| Our confirmation number displayed immediately | free number, between the hours of 8 a.m. to 10 p.m. |
| upon successfully making your reservation. Our | Monday through Friday CST, 11 a.m. to 6 p.m. |
| systems work behind the scenes to email you the | Saturday and Sunday. |
| final confirmation number. | |
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