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Lombard, Illinois
| Frequently Asked Questions
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| Can I make the Lombard reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Lombard | hotel? Some hotels do offer free shuttle services |
| hotel reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Can you give driving directions? Yes, click the map |
| How can I be sure information about my credit card is | link displayed on the property "Detail" page. This |
| secure? We use secure-socket-layer (SSL) | informative map will give you the main cross streets |
| encryption, the standard encryption on the Internet. | and address. Click the tab: "directions", type in your |
| This type of encryption allows you to feel confident | address and click "submit". A detailed list of where to |
| and secure about supplying personal and credit | turn and how many miles will be displayed. |
| card information. | |
| | Is your detail on amenities information accurate? |
| How will I know when my reservation is confirmed? | This information is updated a many times during the |
| Our confirmation number displayed immediately | year. We strive to have the most complete |
| upon successfully making your reservation. Our | information available and the most accurate. We do |
| systems work behind the scenes to email you the | rely on the personnel at each hotel property to |
| final confirmation number. | update and change information as appropriate. |
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| Is free breakfast available? Some hotels offer free | Do I pay for the entire reservation amount or do I just |
| breakfast with each room night booked. This | make a deposit to hold the room? It depends on the |
| information can be found on the property information | room you book. Some of our partners require just a |
| "detail" page for your specific property. | $5.00 room night deposit to hold your room while |
| | others require a full payment for the room at the time |
| Is there a minimum age requirements to reserve a | of your reservation. Please refer to the amount |
| room? A minimum age of 18 is required by most | displayed on the confirmation page to see what your |
| hotels to book a room. Some require the guest(s) be | credit card will be charged upon making the |
| 21. These requirements and other amenities | reservation. |
| information on the property "Detail" pages. | |
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