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Candlewood Suites BLOOMINGTON-NORMAL
203 SUSAN DRIVE
Normal, Illinois
| Frequently Asked Questions
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| We are the newest extended stay hotel in the | Can I make the Normal reservation by phone? We |
| Normal, Illinois area. Consider us home and come | would be happy to help you make any Normal hotel |
| and experience our comforts of home bedding | reservation by phone. You can call our toll free |
| collection. Enjoy high speed Internet, full kitchens in | number between the hours of 8 a.m. to 10 p.m. |
| spacious guest rooms for longer visits. Candlewood | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| Suites provides free laundry facilities, unlimited | Saturday and Sunday. |
| access to a state of the art business center, an | |
| exercise room and the Candlewood Cupboard | How can I be sure information about my credit card is |
| convenience store for meals and snacks. The hotel | secure? We use secure-socket-layer (SSL) |
| is centrally located to State Farm Insurance, Country | encryption, the standard encryption on the Internet. |
| Companies Insurance, Mitsubishi Motors North | This type of encryption allows you to feel confident |
| America Assembly Plant, Illinois State University, | and secure about supplying personal and credit |
| government offices, restaurants, retail shops, and | card information. |
| social events. Many locations are close by for | |
| shopping, dining, and a good movie. Pets are | Is there a minimum age requirements to reserve a |
| welcome with a fee of $75 for 1-6 nights or $150 for 7+ | room? A minimum age of 18 is required by most |
| nights. Current shot documentation is required. A pet | hotels to book a room. Some require the guest(s) be |
| policy must be signed at check in. Room cleaning is | 21. These requirements and other amenities |
| provided once every 7 days. Maximum number of | information on the property "Detail" pages. |
| people allowed per room (including children) is 2 in a | |
| room with 1 bed and 4 in a room with 2 beds. The | Is free breakfast available? Some hotels offer free |
| front desk is open 24 hours day. This hotel is | breakfast with each room night booked. This |
| committed to providing accessible facilities under | information can be found on the property information |
| the American Disabilities Act. If your accessibility | "detail" page for your specific property. |
| needsare not met, please contact the Hotel Manager | |
| on Duty. Should you require additional information | Can I book the reservation to stay tonight? Some |
| regarding accessible facilities for guests with | hotels accept reservations until 3:00pm on the arrival |
| disabilities, please call 1-800-Holiday (U.S. and | day. Only hotels that follow this policy will show when |
| Canada) or contact the hotel directly. For the hearing | the today's arrival date is typed into the search form. |
| impaired, TDD service is available at | |
| 1-800-238-5544 within the U.S. and Canada. | |
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