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Normal, Illinois
| Frequently Asked Questions
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| Can I make the Normal reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Normal hotel | hotel? Some hotels do offer free shuttle services |
| reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | How do you book a room for someone else? You |
| How can I be sure information about my credit card is | can us our system to book a room for someone else. |
| secure? We use secure-socket-layer (SSL) | Make sure you include that persons information as |
| encryption, the standard encryption on the Internet. | the guest. You can have a different person paying |
| This type of encryption allows you to feel confident | with their credit card than the name and address of |
| and secure about supplying personal and credit | the guest staying in the room . |
| card information. | |
| | Can I contact someone to help me? Yes. We have |
| Can I book the reservation to stay tonight? Some | tried to answer most questions with our frequently |
| hotels accept reservations until 3:00pm on the arrival | asked questions sections. If youd like to talk with |
| day. Only hotels that follow this policy will show when | one of our knowledgeable customer service |
| the today's arrival date is typed into the search form. | representatives please call our toll free number |
| | between the hours of 8 a.m. to 10 p.m. Monday |
| Is free breakfast available? Some hotels offer free | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| breakfast with each room night booked. This | Sunday. |
| information can be found on the property information | |
| "detail" page for your specific property. | How much is the charge for more than two people |
| | per room? Different policy are established by each |
| Is there a minimum age requirements to reserve a | hotel regarding multiple guests per room. Our |
| room? A minimum age of 18 is required by most | booking engine technology allows for display of the |
| hotels to book a room. Some require the guest(s) be | appropriate rate for your room when the number of |
| 21. These requirements and other amenities | adults is selected. |
| information on the property "Detail" pages. | |
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