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Oak Brook, Illinois
| Frequently Asked Questions
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| Can I make the Oak Brook reservation by phone? | Is free breakfast available? Some hotels offer free |
| We would be happy to help you make any Oak | breakfast with each room night booked. This |
| Brook hotel reservation by phone. You can call our | information can be found on the property information |
| toll free number between the hours of 8 a.m. to 10 | "detail" page for your specific property. |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | How do you book a room for someone else? You |
| | can us our system to book a room for someone else. |
| How can I be sure information about my credit card is | Make sure you include that persons information as |
| secure? We use secure-socket-layer (SSL) | the guest. You can have a different person paying |
| encryption, the standard encryption on the Internet. | with their credit card than the name and address of |
| This type of encryption allows you to feel confident | the guest staying in the room . |
| and secure about supplying personal and credit | |
| card information. | Is your detail on amenities information accurate? |
| | This information is updated a many times during the |
| How will I know when my reservation is confirmed? | year. We strive to have the most complete |
| Our confirmation number displayed immediately | information available and the most accurate. We do |
| upon successfully making your reservation. Our | rely on the personnel at each hotel property to |
| systems work behind the scenes to email you the | update and change information as appropriate. |
| final confirmation number. | |
| | Can you give driving directions? Yes, click the map |
| Can I book the reservation to stay tonight? Some | link displayed on the property "Detail" page. This |
| hotels accept reservations until 3:00pm on the arrival | informative map will give you the main cross streets |
| day. Only hotels that follow this policy will show when | and address. Click the tab: "directions", type in your |
| the today's arrival date is typed into the search form. | address and click "submit". A detailed list of where to |
| | turn and how many miles will be displayed. |
| Are free shuttles supplied from the airport to the | |
| hotel? Some hotels do offer free shuttle services | Are taxes included in the rates? Taxes are figured |
| from the airport but not all. Please verify this | and displayed into the final payment screen. See |
| information on the property information page, if this is | rate details for taxes for each day. |
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