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Mark Twain Hotel
225 Ne Adams St
Peoria, Illinois
| Frequently Asked Questions
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| Built in 1967, the nine-story Mark Twain Hotel has | Can I make the Peoria reservation by phone? We |
| undergone massive renovations, transforming the | would be happy to help you make any Peoria hotel |
| once commonplace chain motel into Peoria's | reservation by phone. You can call our toll free |
| premier boutique hotel. Its metamorphosis has | number between the hours of 8 a.m. to 10 p.m. |
| produced an attitude and atmosphere which | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| consistently surprises and delights guests seeking | Saturday and Sunday. |
| an oasis in downtown Peoria. Our guests are | |
| greeted by a style that is hip, yet warm and | How can I be sure information about my credit card is |
| comfortable. Sink into the soft leather chairs, cozy up | secure? We use secure-socket-layer (SSL) |
| to the custom-built oak fireplace, and relax to the | encryption, the standard encryption on the Internet. |
| sounds of upbeat music and friendly conversation. | This type of encryption allows you to feel confident |
| Open up your laptop - you're connected. Take a sip | and secure about supplying personal and credit |
| of your Seattle's best mocha latte and relax. This is | card information. |
| the Mark Twain Hotel and yes, you're still in Peoria. | |
| Century rooms at the Mark Twain Hotel have been | How will I know when my reservation is confirmed? |
| designed with the guest in mind. Slip between the | Our confirmation number displayed immediately |
| crisp, cool white cotton sheets of our sweet dreams | upon successfully making your reservation. Our |
| bedding system...cuddle into the featherbed and | systems work behind the scenes to email you the |
| down comforter. You might just sleep better than you | final confirmation number. |
| do at home. Can't sleep? Check out a movie from our | |
| collection and pop it into your in-room dvd player | Can I book the reservation to stay tonight? Some |
| with surround sound. The Mark Twain Hotel is not | hotels accept reservations until 3:00pm on the arrival |
| merely a place to sleep - its a place for you to relax | day. Only hotels that follow this policy will show when |
| during down time. Our small size - 110 rooms - allows | the today's arrival date is typed into the search form. |
| our friendly staff the opportunity to recognize our | |
| guests and provide unique, personable service. We | Is there a minimum age requirements to reserve a |
| want you to feel at home and will do everything in our | room? A minimum age of 18 is required by most |
| ability to help you enjoy your time with us. If there is | hotels to book a room. Some require the guest(s) be |
| anything you need to make your stay more | 21. These requirements and other amenities |
| comfortable or convenient, be sure to let us know. | information on the property "Detail" pages. |
| We'll take care of you. We have made every effort to | |
| offer practical technology to our guests with no | Is free breakfast available? Some hotels offer free |
| additional fees. We have outfitted all of our guest | breakfast with each room night booked. This |
| rooms and our publicspace with both wired and | information can be found on the property information |
| wireless internet access at speeds up to 50 times | "detail" page for your specific property. |
| faster than dial-up. Services also include fax, | |
| same-day valet service, and complimentary | Are free shuttles supplied from the airport to the |
| newspapers. We also offer Print-Me, which allows | hotel? Some hotels do offer free shuttle services |
| you to print any document from your computer to a | from the airport but not all. Please verify this |
| queue at our front desk. Simply go to the desk and | information on the property information page, if this is |
| enter in your access code and your documents will | import to you. |
| print while you wait. Our goal is to provide you, our | |
| guest, with the comfortable, efficient environment you | Do I pay for the entire reservation amount or do I just |
| needto take care of yourself. Our generous | make a deposit to hold the room? It depends on the |
| amenities include wired and wireless high-speed | room you book. Some of our partners require just a |
| internet - full, hot breakfast buffet - complimentary | $5.00 room night deposit to hold your room while |
| cocktails - coffeemaker w/ Seattle's best coffee - | others require a full payment for the room at the time |
| same-day dry cleaning service - in-room voicemail - | of your reservation. Please refer to the amount |
| ironing station - hairdryer - complimentary shuttle | displayed on the confirmation page to see what your |
| service - Pizzeria Uno on site - Hertz Prestige | credit card will be charged upon making the |
| location on site | reservation. |
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