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Pontiac, Illinois
| Frequently Asked Questions
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| Can I make the Pontiac reservation by phone? We | Is there a minimum age requirements to reserve a |
| would be happy to help you make any Pontiac hotel | room? A minimum age of 18 is required by most |
| reservation by phone. You can call our toll free | hotels to book a room. Some require the guest(s) be |
| number between the hours of 8 a.m. to 10 p.m. | 21. These requirements and other amenities |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | information on the property "Detail" pages. |
| Saturday and Sunday. | |
| | Can I change my hotel after booking? Yes. By |
| How can I be sure information about my credit card is | canceling your previous reservation and booking a |
| secure? We use secure-socket-layer (SSL) | new reservation. Also, you can call one of our |
| encryption, the standard encryption on the Internet. | friendly customer service representatives at our toll |
| This type of encryption allows you to feel confident | free number, between the hours of 8 a.m. to 10 p.m. |
| and secure about supplying personal and credit | Monday through Friday CST, 11 a.m. to 6 p.m. |
| card information. | Saturday and Sunday. |
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| How will I know when my reservation is confirmed? | Do I pay for the entire reservation amount or do I just |
| Our confirmation number displayed immediately | make a deposit to hold the room? It depends on the |
| upon successfully making your reservation. Our | room you book. Some of our partners require just a |
| systems work behind the scenes to email you the | $5.00 room night deposit to hold your room while |
| final confirmation number. | others require a full payment for the room at the time |
| | of your reservation. Please refer to the amount |
| Is free breakfast available? Some hotels offer free | displayed on the confirmation page to see what your |
| breakfast with each room night booked. This | credit card will be charged upon making the |
| information can be found on the property information | reservation. |
| "detail" page for your specific property. | |
| | Can you give driving directions? Yes, click the map |
| Are free shuttles supplied from the airport to the | link displayed on the property "Detail" page. This |
| hotel? Some hotels do offer free shuttle services | informative map will give you the main cross streets |
| from the airport but not all. Please verify this | and address. Click the tab: "directions", type in your |
| information on the property information page, if this is | address and click "submit". A detailed list of where to |
| import to you. | turn and how many miles will be displayed. |
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