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Residence Inn By Marriott Rockford
7542 Colosseum Drive
Rockford, Illinois
| Frequently Asked Questions
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| At Residence Inn, we have perfected the extended | Can I make the Rockford reservation by phone? We |
| stay experience by combining all the comforts of | would be happy to help you make any Rockford |
| home with our passion for making every guest feel | hotel reservation by phone. You can call our toll free |
| welcome! Our spacious suites with interior entrances | number between the hours of 8 a.m. to 10 p.m. |
| offer separate living and sleeping areas, a fully | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| equipped kitchen and plenty of space for | Saturday and Sunday. |
| entertaining, relaxing or meeting with colleagues. | |
| Each suite features free high speed Internet access | How can I be sure information about my credit card is |
| and dataport telephones with voicemail. Start your | secure? We use secure-socket-layer (SSL) |
| morning with a complimentary hot breakfast buffet | encryption, the standard encryption on the Internet. |
| and join us at our evening hospitality hour. When you | This type of encryption allows you to feel confident |
| need to unwind at the end of the day, take advantage | and secure about supplying personal and credit |
| of our exercise room, indoor pool and outdoor sports | card information. |
| court. Wireless Internet access is now available in | |
| meeting space and public areas of the hotel. | How will I know when my reservation is confirmed? |
| Whether traveling for business or pleasure, our | Our confirmation number displayed immediately |
| friendly and proficient staff takes pride in making | upon successfully making your reservation. Our |
| your stay a memorable one for a day, a week, a | systems work behind the scenes to email you the |
| month or more. * Studios are large open rooms with | final confirmation number. |
| one kingbed, full bath and furnished living area with | |
| dining counter. One bedroom suites have a separate | Is there a minimum age requirements to reserve a |
| bedroom with one king bed, full bath and furnished | room? A minimum age of 18 is required by most |
| living room with dining area and sofa bed. Two | hotels to book a room. Some require the guest(s) be |
| bedroom suites have two separate bedrooms with | 21. These requirements and other amenities |
| one king bed each, two full baths and furnished living | information on the property "Detail" pages. |
| room with dining area, fireplace and sofa bed. All | |
| accommodations have a fully equipped kitchen | Are free shuttles supplied from the airport to the |
| including coffee maker, cooking and eating utensils, | hotel? Some hotels do offer free shuttle services |
| dishes and glassware, dishwasher,microwave and | from the airport but not all. Please verify this |
| refrigerator with icemaker. Pets are allowed with a | information on the property information page, if this is |
| USD 75 non-refundable fee. A complimentary hot | import to you. |
| breakfast buffet is served daily featuring breads and | |
| pastries, cereals and hot oatmeal, eggs, fruits and | Is free breakfast available? Some hotels offer free |
| juices, hot and coldbeverages, waffles and yogurt. * | breakfast with each room night booked. This |
| Residence Inn by Marriott is designed to make you | information can be found on the property information |
| feel at home for a day, a week, a month or more. Our | "detail" page for your specific property. |
| suites give you fifty percent more space than most | |
| traditional hotel rooms. The Residence Inn Madison | Can I book the reservation to stay tonight? Some |
| East is located minutes away from the headquarters | hotels accept reservations until 3:00pm on the arrival |
| of Alliant Energy, American Family Insurance and | day. Only hotels that follow this policy will show when |
| Spectrum Brands as well as the Wisconsin state | the today's arrival date is typed into the search form. |
| capitol building. Local attractions include Overture | |
| Center for the Arts, the University of Wisconsin and | Can I change my hotel after booking? Yes. By |
| Monona Terrace community and convention center - | canceling your previous reservation and booking a |
| inspired by Frank Lloyd Wright. We are close to | new reservation. Also, you can call one of our |
| championship golf courses, lakeside restaurants, | friendly customer service representatives at our toll |
| running trails and shopping. * All suites feature free | free number, between the hours of 8 a.m. to 10 p.m. |
| high speed Internet access with wireless service | Monday through Friday CST, 11 a.m. to 6 p.m. |
| available in meeting space and public areas of the | Saturday and Sunday. |
| hotel! Studios are large open rooms with one king | |
| bed, full bath and furnished living area with dining | Instant confirmation, what does that mean? We |
| counter and sofa bed. One bedroom suites have a | coordinate closely with the properties in the |
| separate bedroomwith one king bed, full bath and | database. Only those with room availability for the |
| furnished living room with dining area and sofa bed. | requested dates can be displayed and booked |
| Two bedroom suites have two separate bedrooms | through our system. After receiving confirmation on |
| with one king bed each, two full baths and furnished | your credit card amount, the system instantly issues |
| living room with dining area, fireplace and sofa bed. | a confirmation on the computer screen. We also |
| All accommodations have a fully equipped kitchen | forward the hotel's official confirmation number within |
| including coffee maker, cooking and eating utensils, | 48 hours. |
| dishes and glassware, dishwasher, microwave and | |
| refrigerator with icemaker. Studios and one bedroom | Do I pay for the entire reservation amount or do I just |
| suites have a cooktop stove; two bedroom suites | make a deposit to hold the room? It depends on the |
| have a cooktop stove and oven. Pets are allowed | room you book. Some of our partners require just a |
| with a non-refundable fee of USD 75. A | $5.00 room night deposit to hold your room while |
| complimentary hot breakfast buffet is served daily | others require a full payment for the room at the time |
| featuring breads and pastries, cereals and hot | of your reservation. Please refer to the amount |
| oatmeal, eggs, fruits and juices, hot and cold | displayed on the confirmation page to see what your |
| beverages, waffles and yogurt. * Marriott's luxurious | credit card will be charged upon making the |
| new bedding package is available at this | reservation. |
| Residence Inn property! Our comfortable, plush and | |
| stylish package addresses clean and fresh bedding | |
| concerns, is consistent with residential tr | |
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