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Rockford, Illinois
| Frequently Asked Questions
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| Can I make the Rockford reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Rockford | hotel? Some hotels do offer free shuttle services |
| hotel reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Can I change my hotel after booking? Yes. By |
| How can I be sure information about my credit card is | canceling your previous reservation and booking a |
| secure? We use secure-socket-layer (SSL) | new reservation. Also, you can call one of our |
| encryption, the standard encryption on the Internet. | friendly customer service representatives at our toll |
| This type of encryption allows you to feel confident | free number, between the hours of 8 a.m. to 10 p.m. |
| and secure about supplying personal and credit | Monday through Friday CST, 11 a.m. to 6 p.m. |
| card information. | Saturday and Sunday. |
| | |
| Can I book the reservation to stay tonight? Some | Can you give driving directions? Yes, click the map |
| hotels accept reservations until 3:00pm on the arrival | link displayed on the property "Detail" page. This |
| day. Only hotels that follow this policy will show when | informative map will give you the main cross streets |
| the today's arrival date is typed into the search form. | and address. Click the tab: "directions", type in your |
| | address and click "submit". A detailed list of where to |
| Is there a minimum age requirements to reserve a | turn and how many miles will be displayed. |
| room? A minimum age of 18 is required by most | |
| hotels to book a room. Some require the guest(s) be | How much is the charge for more than two people |
| 21. These requirements and other amenities | per room? Different policy are established by each |
| information on the property "Detail" pages. | hotel regarding multiple guests per room. Our |
| | booking engine technology allows for display of the |
| How will I know when my reservation is confirmed? | appropriate rate for your room when the number of |
| Our confirmation number displayed immediately | adults is selected. |
| upon successfully making your reservation. Our | |
| systems work behind the scenes to email you the | |
| final confirmation number. | |
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