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New Castle, Indiana
| Frequently Asked Questions
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| Can I make the New Castle reservation by phone? | Is there a minimum age requirements to reserve a |
| We would be happy to help you make any New | room? A minimum age of 18 is required by most |
| Castle hotel reservation by phone. You can call our | hotels to book a room. Some require the guest(s) be |
| toll free number between the hours of 8 a.m. to 10 | 21. These requirements and other amenities |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | information on the property "Detail" pages. |
| Saturday and Sunday. | |
| | Is your detail on amenities information accurate? |
| How can I be sure information about my credit card is | This information is updated a many times during the |
| secure? We use secure-socket-layer (SSL) | year. We strive to have the most complete |
| encryption, the standard encryption on the Internet. | information available and the most accurate. We do |
| This type of encryption allows you to feel confident | rely on the personnel at each hotel property to |
| and secure about supplying personal and credit | update and change information as appropriate. |
| card information. | |
| | Instant confirmation, what does that mean? We |
| How will I know when my reservation is confirmed? | coordinate closely with the properties in the |
| Our confirmation number displayed immediately | database. Only those with room availability for the |
| upon successfully making your reservation. Our | requested dates can be displayed and booked |
| systems work behind the scenes to email you the | through our system. After receiving confirmation on |
| final confirmation number. | your credit card amount, the system instantly issues |
| | a confirmation on the computer screen. We also |
| Is free breakfast available? Some hotels offer free | forward the hotel's official confirmation number within |
| breakfast with each room night booked. This | 48 hours. |
| information can be found on the property information | |
| "detail" page for your specific property. | What are additional fees and taxes? Each city/state |
| | has different rates for taxes. Taxes are calculated |
| Can I book the reservation to stay tonight? Some | and displayed on the hotel reservation amount. For |
| hotels accept reservations until 3:00pm on the arrival | some hotels there are additional fees charged to |
| day. Only hotels that follow this policy will show when | your room reservation. These additional charges |
| the today's arrival date is typed into the search form. | help us have the lowest rates on the Internet. |
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