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Altoona, Iowa
| Frequently Asked Questions
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| Can I make the Altoona reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Altoona hotel | breakfast with each room night booked. This |
| reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | How do you book a room for someone else? You |
| | can us our system to book a room for someone else. |
| How can I be sure information about my credit card is | Make sure you include that persons information as |
| secure? We use secure-socket-layer (SSL) | the guest. You can have a different person paying |
| encryption, the standard encryption on the Internet. | with their credit card than the name and address of |
| This type of encryption allows you to feel confident | the guest staying in the room . |
| and secure about supplying personal and credit | |
| card information. | How much is the charge for more than two people |
| | per room? Different policy are established by each |
| Is there a minimum age requirements to reserve a | hotel regarding multiple guests per room. Our |
| room? A minimum age of 18 is required by most | booking engine technology allows for display of the |
| hotels to book a room. Some require the guest(s) be | appropriate rate for your room when the number of |
| 21. These requirements and other amenities | adults is selected. |
| information on the property "Detail" pages. | |
| | Instant confirmation, what does that mean? We |
| Can I book the reservation to stay tonight? Some | coordinate closely with the properties in the |
| hotels accept reservations until 3:00pm on the arrival | database. Only those with room availability for the |
| day. Only hotels that follow this policy will show when | requested dates can be displayed and booked |
| the today's arrival date is typed into the search form. | through our system. After receiving confirmation on |
| | your credit card amount, the system instantly issues |
| How will I know when my reservation is confirmed? | a confirmation on the computer screen. We also |
| Our confirmation number displayed immediately | forward the hotel's official confirmation number within |
| upon successfully making your reservation. Our | 48 hours. |
| systems work behind the scenes to email you the | |
| final confirmation number. | |
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