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Burlington, Iowa
| Frequently Asked Questions
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| Can I make the Burlington reservation by phone? We | Is there a minimum age requirements to reserve a |
| would be happy to help you make any Burlington | room? A minimum age of 18 is required by most |
| hotel reservation by phone. You can call our toll free | hotels to book a room. Some require the guest(s) be |
| number between the hours of 8 a.m. to 10 p.m. | 21. These requirements and other amenities |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | information on the property "Detail" pages. |
| Saturday and Sunday. | |
| | What are additional fees and taxes? Each city/state |
| How can I be sure information about my credit card is | has different rates for taxes. Taxes are calculated |
| secure? We use secure-socket-layer (SSL) | and displayed on the hotel reservation amount. For |
| encryption, the standard encryption on the Internet. | some hotels there are additional fees charged to |
| This type of encryption allows you to feel confident | your room reservation. These additional charges |
| and secure about supplying personal and credit | help us have the lowest rates on the Internet. |
| card information. | |
| | What do I do with questions concerning previous |
| How will I know when my reservation is confirmed? | reservation? Please fill out our "Customer Support |
| Our confirmation number displayed immediately | and Feedback" request form. Include your previous |
| upon successfully making your reservation. Our | reservation amount and the reservation confirmation |
| systems work behind the scenes to email you the | number along with your questions. We will contact |
| final confirmation number. | you within 24 hours. |
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| Can I book the reservation to stay tonight? Some | Are taxes included in the rates? Taxes are figured |
| hotels accept reservations until 3:00pm on the arrival | and displayed into the final payment screen. See |
| day. Only hotels that follow this policy will show when | rate details for taxes for each day. |
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