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Des Moines, Iowa
| Frequently Asked Questions
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| The state's capital city is bisected by the Des | Can I make the Des Moines reservation by phone? |
| Moines River. Start your visit at the gold-domed state | We would be happy to help you make any Des |
| capitol, which contains elaborate wood trim and | Moines hotel reservation by phone. You can call our |
| multicolored marble. The nearby State of Iowa | toll free number between the hours of 8 a.m. to 10 |
| Historical Building contains exhibits related to the | p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. |
| state's development, including a Conestoga wagon, | Saturday and Sunday. |
| examples of Indian beadwork and crafts from the | |
| Amana community. | How can I be sure information about my credit card is |
| | secure? We use secure-socket-layer (SSL) |
| One must-see is the striking Des Moines Arts Center. | encryption, the standard encryption on the Internet. |
| Architects Eero Saarinen, I. M. Pei and Richard | This type of encryption allows you to feel confident |
| Meier each designed a section of this impressive art | and secure about supplying personal and credit |
| museum, which houses a collection of American and | card information. |
| European masterpieces and modern sculpture. Just | |
| behind the art center is the Science Center of Iowa, | Is free breakfast available? Some hotels offer free |
| filled with hands-on exhibits on nature and physics. | breakfast with each room night booked. This |
| The Living History Farms (open May through | information can be found on the property information |
| October) are a 600-acre/245-hectare complex of | "detail" page for your specific property. |
| working farms west of town that cover three centuries | |
| of history. They contain a replica of an Ioway Indian | Are free shuttles supplied from the airport to the |
| village from around 1700, a pioneer farm from the | hotel? Some hotels do offer free shuttle services |
| mid 1800s, a horse farm from 1900 and a | from the airport but not all. Please verify this |
| modern-day agricultural operation. | information on the property information page, if this is |
| | import to you. |
| There are a number of historical homes in Des | |
| Moines, particularly in the Sherman Hill | How will I know when my reservation is confirmed? |
| neighborhood, that are open to visitors (call ahead | Our confirmation number displayed immediately |
| hours are limited). Terrace Hill was built in 1869 and | upon successfully making your reservation. Our |
| now serves as the residence of the governor. Jordan | systems work behind the scenes to email you the |
| House, built in 1850, was once the home of James | final confirmation number. |
| Jordan, who aided escaped slaves as they fled | |
| north. The Hoyt Sherman Place is a Victorian | Can I book the reservation to stay tonight? Some |
| mansion built in 1877 that now contains an art gallery | hotels accept reservations until 3:00pm on the arrival |
| and period furnishings. And Salisbury House is a | day. Only hotels that follow this policy will show when |
| structure based on the King's House in Salisbury, | the today's arrival date is typed into the search form. |
| England. | |
| | Is there a minimum age requirements to reserve a |
| The Des Moines Botanical Center displays a rich | room? A minimum age of 18 is required by most |
| collection of exotic plants under a 75-ft/23-m dome, | hotels to book a room. Some require the guest(s) be |
| and the Blank Park Zoo affords visitors an | 21. These requirements and other amenities |
| up-close-and-personal encounter with the residents | information on the property "Detail" pages. |
| in walk-through, natural-habitat exhibits. After seeing | |
| the sights, relax and eat at the refurbished Court | Can I change my hotel after booking? Yes. By |
| Avenue District, now a center for food and | canceling your previous reservation and booking a |
| entertainment. | new reservation. Also, you can call one of our |
| | friendly customer service representatives at our toll |
| Depending on the season, sports fans might want to | free number, between the hours of 8 a.m. to 10 p.m. |
| catch a minor league baseball game (the Iowa Cubs | Monday through Friday CST, 11 a.m. to 6 p.m. |
| play at Taylor Stadium) or the Iowa Barnstormers, an | Saturday and Sunday. |
| arena football team. | |
| | How do you book a room for someone else? You |
| While you are in Des Moines, be sure to shop at | can us our system to book a room for someone else. |
| Valley Junction, a big collection of antiques and | Make sure you include that persons information as |
| specialty shops. The town also hosts a Farmers | the guest. You can have a different person paying |
| Market every Saturday, late May-September. | with their credit card than the name and address of |
| Visitors seeking thrills may want to investigate | the guest staying in the room . |
| Adventureland Park (a theme park that has a | |
| wooden roller coaster as the centerpiece of its Wild | What do I do with questions concerning previous |
| West area), White Water University (a water park) or | reservation? Please fill out our "Customer Support |
| Prairie Meadows in Altoona (a horse track and | and Feedback" request form. Include your previous |
| casino). | reservation amount and the reservation confirmation |
| | number along with your questions. We will contact |
| Des Moines' annual events include the Des Moines | you within 24 hours. |
| Arts Festival, a creative fair along the waterfront in | |
| June, and the State Fair in August. | Do I pay for the entire reservation amount or do I just |
| | make a deposit to hold the room? It depends on the |
| There are several good day-trip destinations out of | room you book. Some of our partners require just a |
| Des Moines. Just 12 mi/19 km south in Indianola is | $5.00 room night deposit to hold your room while |
| the National Balloon Museum, which is devoted to | others require a full payment for the room at the time |
| hot-air ballooning. (The National Balloon Classic, | of your reservation. Please refer to the amount |
| which includes competitions and entertainment, is | displayed on the confirmation page to see what your |
| held there in late July or early August.) In State | credit card will be charged upon making the |
| Center, 35 mi/56 km northeast, is an impressive rose | reservation. |
| garden. And just 10 mi/16 km north, in Ankeny, is the | |
| Amazing Maize Maze, which is cut into a cornfield | What are additional fees and taxes? Each city/state |
| that covers 7 acres/3 hectares. It's open on | has different rates for taxes. Taxes are calculated |
| weekends in the summer, and as with most things | and displayed on the hotel reservation amount. For |
| that take place in cornfields, it's more fun in late July | some hotels there are additional fees charged to |
| and August, when the stalks are high. | your room reservation. These additional charges |
| | help us have the lowest rates on the Internet. |
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