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Spencer, Iowa
| Frequently Asked Questions
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| Can I make the Spencer reservation by phone? We | Are free shuttles supplied from the airport to the |
| would be happy to help you make any Spencer hotel | hotel? Some hotels do offer free shuttle services |
| reservation by phone. You can call our toll free | from the airport but not all. Please verify this |
| number between the hours of 8 a.m. to 10 p.m. | information on the property information page, if this is |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Instant confirmation, what does that mean? We |
| How can I be sure information about my credit card is | coordinate closely with the properties in the |
| secure? We use secure-socket-layer (SSL) | database. Only those with room availability for the |
| encryption, the standard encryption on the Internet. | requested dates can be displayed and booked |
| This type of encryption allows you to feel confident | through our system. After receiving confirmation on |
| and secure about supplying personal and credit | your credit card amount, the system instantly issues |
| card information. | a confirmation on the computer screen. We also |
| | forward the hotel's official confirmation number within |
| Can I book the reservation to stay tonight? Some | 48 hours. |
| hotels accept reservations until 3:00pm on the arrival | |
| day. Only hotels that follow this policy will show when | How do you book a room for someone else? You |
| the today's arrival date is typed into the search form. | can us our system to book a room for someone else. |
| | Make sure you include that persons information as |
| Is free breakfast available? Some hotels offer free | the guest. You can have a different person paying |
| breakfast with each room night booked. This | with their credit card than the name and address of |
| information can be found on the property information | the guest staying in the room . |
| "detail" page for your specific property. | |
| | What are additional fees and taxes? Each city/state |
| How will I know when my reservation is confirmed? | has different rates for taxes. Taxes are calculated |
| Our confirmation number displayed immediately | and displayed on the hotel reservation amount. For |
| upon successfully making your reservation. Our | some hotels there are additional fees charged to |
| systems work behind the scenes to email you the | your room reservation. These additional charges |
| final confirmation number. | help us have the lowest rates on the Internet. |
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