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Urbandale, Iowa
| Frequently Asked Questions
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| Can I make the Urbandale reservation by phone? | Are free shuttles supplied from the airport to the |
| We would be happy to help you make any | hotel? Some hotels do offer free shuttle services |
| Urbandale hotel reservation by phone. You can call | from the airport but not all. Please verify this |
| our toll free number between the hours of 8 a.m. to 10 | information on the property information page, if this is |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Instant confirmation, what does that mean? We |
| How can I be sure information about my credit card is | coordinate closely with the properties in the |
| secure? We use secure-socket-layer (SSL) | database. Only those with room availability for the |
| encryption, the standard encryption on the Internet. | requested dates can be displayed and booked |
| This type of encryption allows you to feel confident | through our system. After receiving confirmation on |
| and secure about supplying personal and credit | your credit card amount, the system instantly issues |
| card information. | a confirmation on the computer screen. We also |
| | forward the hotel's official confirmation number within |
| Can I book the reservation to stay tonight? Some | 48 hours. |
| hotels accept reservations until 3:00pm on the arrival | |
| day. Only hotels that follow this policy will show when | How much is the charge for more than two people |
| the today's arrival date is typed into the search form. | per room? Different policy are established by each |
| | hotel regarding multiple guests per room. Our |
| How will I know when my reservation is confirmed? | booking engine technology allows for display of the |
| Our confirmation number displayed immediately | appropriate rate for your room when the number of |
| upon successfully making your reservation. Our | adults is selected. |
| systems work behind the scenes to email you the | |
| final confirmation number. | How do you book a room for someone else? You |
| | can us our system to book a room for someone else. |
| Is there a minimum age requirements to reserve a | Make sure you include that persons information as |
| room? A minimum age of 18 is required by most | the guest. You can have a different person paying |
| hotels to book a room. Some require the guest(s) be | with their credit card than the name and address of |
| 21. These requirements and other amenities | the guest staying in the room . |
| information on the property "Detail" pages. | |
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