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Waterloo, Iowa
| Frequently Asked Questions
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| Can I make the Waterloo reservation by phone? We | Is free breakfast available? Some hotels offer free |
| would be happy to help you make any Waterloo | breakfast with each room night booked. This |
| hotel reservation by phone. You can call our toll free | information can be found on the property information |
| number between the hours of 8 a.m. to 10 p.m. | "detail" page for your specific property. |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | |
| Saturday and Sunday. | How much is the charge for more than two people |
| | per room? Different policy are established by each |
| How can I be sure information about my credit card is | hotel regarding multiple guests per room. Our |
| secure? We use secure-socket-layer (SSL) | booking engine technology allows for display of the |
| encryption, the standard encryption on the Internet. | appropriate rate for your room when the number of |
| This type of encryption allows you to feel confident | adults is selected. |
| and secure about supplying personal and credit | |
| card information. | Can I change my hotel after booking? Yes. By |
| | canceling your previous reservation and booking a |
| How will I know when my reservation is confirmed? | new reservation. Also, you can call one of our |
| Our confirmation number displayed immediately | friendly customer service representatives at our toll |
| upon successfully making your reservation. Our | free number, between the hours of 8 a.m. to 10 p.m. |
| systems work behind the scenes to email you the | Monday through Friday CST, 11 a.m. to 6 p.m. |
| final confirmation number. | Saturday and Sunday. |
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| Are free shuttles supplied from the airport to the | What are additional fees and taxes? Each city/state |
| hotel? Some hotels do offer free shuttle services | has different rates for taxes. Taxes are calculated |
| from the airport but not all. Please verify this | and displayed on the hotel reservation amount. For |
| information on the property information page, if this is | some hotels there are additional fees charged to |
| import to you. | your room reservation. These additional charges |
| | help us have the lowest rates on the Internet. |
| Can I book the reservation to stay tonight? Some | |
| hotels accept reservations until 3:00pm on the arrival | Are taxes included in the rates? Taxes are figured |
| day. Only hotels that follow this policy will show when | and displayed into the final payment screen. See |
| the today's arrival date is typed into the search form. | rate details for taxes for each day. |
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