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Ashland, Kentucky
| Frequently Asked Questions
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| Can I make the Ashland reservation by phone? We | Is there a minimum age requirements to reserve a |
| would be happy to help you make any Ashland hotel | room? A minimum age of 18 is required by most |
| reservation by phone. You can call our toll free | hotels to book a room. Some require the guest(s) be |
| number between the hours of 8 a.m. to 10 p.m. | 21. These requirements and other amenities |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | information on the property "Detail" pages. |
| Saturday and Sunday. | |
| | How do you book a room for someone else? You |
| How can I be sure information about my credit card is | can us our system to book a room for someone else. |
| secure? We use secure-socket-layer (SSL) | Make sure you include that persons information as |
| encryption, the standard encryption on the Internet. | the guest. You can have a different person paying |
| This type of encryption allows you to feel confident | with their credit card than the name and address of |
| and secure about supplying personal and credit | the guest staying in the room . |
| card information. | |
| | How much is the charge for more than two people |
| Can I book the reservation to stay tonight? Some | per room? Different policy are established by each |
| hotels accept reservations until 3:00pm on the arrival | hotel regarding multiple guests per room. Our |
| day. Only hotels that follow this policy will show when | booking engine technology allows for display of the |
| the today's arrival date is typed into the search form. | appropriate rate for your room when the number of |
| | adults is selected. |
| Are free shuttles supplied from the airport to the | |
| hotel? Some hotels do offer free shuttle services | Do I pay for the entire reservation amount or do I just |
| from the airport but not all. Please verify this | make a deposit to hold the room? It depends on the |
| information on the property information page, if this is | room you book. Some of our partners require just a |
| import to you. | $5.00 room night deposit to hold your room while |
| | others require a full payment for the room at the time |
| How will I know when my reservation is confirmed? | of your reservation. Please refer to the amount |
| Our confirmation number displayed immediately | displayed on the confirmation page to see what your |
| upon successfully making your reservation. Our | credit card will be charged upon making the |
| systems work behind the scenes to email you the | reservation. |
| final confirmation number. | |
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