| | |
Lexington, Kentucky
| Frequently Asked Questions
|
| Every visitor to Kentucky should spend a few days in | Can I make the Lexington reservation by phone? We |
| the Lexington area. It's in the heart of Bluegrass | would be happy to help you make any Lexington |
| Country, the region where horse farms predominate, | hotel reservation by phone. You can call our toll free |
| named in honor of the nutritious groundcover that's | number between the hours of 8 a.m. to 10 p.m. |
| the staple of the Thoroughbreds. In addition to the | Monday through Friday (CST). 11 a.m. to 6 p.m. |
| farms, horses and scenery, there's the variety and | Saturday and Sunday. |
| comfort of a large city the burgeoning metropolitis is | |
| now nearing half-million in population. | How can I be sure information about my credit card is |
| | secure? We use secure-socket-layer (SSL) |
| Of course, most visitors want to start with horses. At | encryption, the standard encryption on the Internet. |
| Keeneland, a Thoroughbred racetrack, you can | This type of encryption allows you to feel confident |
| watch the morning workouts March-November, but | and secure about supplying personal and credit |
| you have to go early daybreak to 10 am. After you've | card information. |
| seen the horses, have breakfast at the track kitchen. | |
| Though not as famous as Churchill Downs, we think | Is free breakfast available? Some hotels offer free |
| Keeneland's a much prettier track. Approximately | breakfast with each room night booked. This |
| three weeks before the Kentucky Derby, the | information can be found on the property information |
| Bluegrass Stakes is held there. It's usually thought of | "detail" page for your specific property. |
| as a trial run for the Derby, with many of the Triple | |
| Crown contenders participating. | Is there a minimum age requirements to reserve a |
| | room? A minimum age of 18 is required by most |
| A world-class attraction, the Kentucky Horse Park is | hotels to book a room. Some require the guest(s) be |
| a combination of museum, working horse farm and | 21. These requirements and other amenities |
| showplace for equestrian events. As far as we know, | information on the property "Detail" pages. |
| there's no place exactly like it anywhere plan on | |
| spending at least half a day there, more if you can. | Are free shuttles supplied from the airport to the |
| Start by paying your respects at Man o' War's grave | hotel? Some hotels do offer free shuttle services |
| (a statue of the famous racehorse marks the spot). | from the airport but not all. Please verify this |
| Then walk through the International Museum of the | information on the property information page, if this is |
| Horse, a very successful presentation: A sound | import to you. |
| system adds to the ambience of each historical | |
| period as you walk the building's spiral ramp. We | Can I book the reservation to stay tonight? Some |
| also enjoyed the museum's collection of | hotels accept reservations until 3:00pm on the arrival |
| horse-drawn vehicles, from milk wagon to Russian | day. Only hotels that follow this policy will show when |
| troika. | the today's arrival date is typed into the search form. |
| | |
| In the walking tour of the farm itself, you can watch the | How will I know when my reservation is confirmed? |
| craftwork of the farrier (horseshoer) and the harness | Our confirmation number displayed immediately |
| maker, among others. In the Big Barn, you'll get to | upon successfully making your reservation. Our |
| spend a little time communing with different kinds of | systems work behind the scenes to email you the |
| magnificent steeds, and the daily Parade of Breeds | final confirmation number. |
| displays the remarkable variety of equine shapes | |
| and sizes. The other museum located on the | "Internet hot deals", what is it? We work directly with |
| grounds is the American Saddlebred Museum, which | many hotels to provide the lowest possible rates |
| recounts the history of the only breed of horse that | available on the Internet. In most cases, these rates |
| originated in Kentucky. | are lower than all other online websites. These are |
| | designated with a "hot-deals" link and are listed first |
| Other activities at the park include film presentations | for search performed by destination city. |
| and carriage rides (or sleigh rides in winter). | |
| Regularly scheduled equestrian events at the Horse | What are additional fees and taxes? Each city/state |
| Park include steeplechases, polo matches and | has different rates for taxes. Taxes are calculated |
| horse shows. | and displayed on the hotel reservation amount. For |
| | some hotels there are additional fees charged to |
| Less well known than the Kentucky Horse Park, the | your room reservation. These additional charges |
| Thoroughbred Center is another good place to learn | help us have the lowest rates on the Internet. |
| about and meet racehorses and their handlers | |
| (breakfast is available for those who turn out for the | Instant confirmation, what does that mean? We |
| early-morning workouts). The Red Mile is a historic | coordinate closely with the properties in the |
| harness track (the name comes from the red clay). | database. Only those with room availability for the |
| Races are held there in spring and fall, and it's | requested dates can be displayed and booked |
| another good place to see morning workouts, | through our system. After receiving confirmation on |
| especially if you've never witnessed the unusual | your credit card amount, the system instantly issues |
| grace of harness racing. | a confirmation on the computer screen. We also |
| | forward the hotel's official confirmation number within |
| To get a look at the horse farms in the area, stop by | 48 hours. |
| the Lexington Visitor Center (301 E. Vine Street). | |
| They have information on van tours of the farms as | Is your detail on amenities information accurate? |
| well as private tour guides who are available for | This information is updated a many times during the |
| hire.A driving-tour map is available as well you can | year. We strive to have the most complete |
| visit the farms on your own if you make reservations | information available and the most accurate. We do |
| in advance. | rely on the personnel at each hotel property to |
| | update and change information as appropriate. |
| Among Lexington's many equestrian events, some | |
| of the most popular are the races at Keeneland (April | What do I do with questions concerning previous |
| and October); the Rolex Kentucky 3-Day Event (late | reservation? Please fill out our "Customer Support |
| April); High Hope Steeplechase (late May); U.S. | and Feedback" request form. Include your previous |
| Open Polo Championships (October, with regular | reservation amount and the reservation confirmation |
| matches every Sunday June-September); and | number along with your questions. We will contact |
| harness racing at the Red Mile (Spring Meet | you within 24 hours. |
| April-July; Fall Meet September-October). | |
| | Do I pay for the entire reservation amount or do I just |
| Once you've seen the horses, you'll be able to enjoy | make a deposit to hold the room? It depends on the |
| all the rest that Lexington has to offer. In particular, | room you book. Some of our partners require just a |
| there are the city's many fine historic homes. They | $5.00 room night deposit to hold your room while |
| include Waveland (the striking antebellum plantation | others require a full payment for the room at the time |
| of Daniel Boone's grand-nephew); the Hunt-Morgan | of your reservation. Please refer to the amount |
| House (an example of the Federal style, from 1814, | displayed on the confirmation page to see what your |
| and home to a colorful family); the Mary Todd Lincoln | credit card will be charged upon making the |
| House (girlhood home of the First Lady); and | reservation. |
| Ashland (19th-century home of statesman Henry | |
New Search
|
More FAQ
|
