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Madisonville, Kentucky
| Frequently Asked Questions
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| Can I make the Madisonville reservation by phone? | Is free breakfast available? Some hotels offer free |
| We would be happy to help you make any | breakfast with each room night booked. This |
| Madisonville hotel reservation by phone. You can | information can be found on the property information |
| call our toll free number between the hours of 8 a.m. | "detail" page for your specific property. |
| to 10 p.m. Monday through Friday (CST). 11 a.m. to 6 | |
| p.m. Saturday and Sunday. | Instant confirmation, what does that mean? We |
| | coordinate closely with the properties in the |
| How can I be sure information about my credit card is | database. Only those with room availability for the |
| secure? We use secure-socket-layer (SSL) | requested dates can be displayed and booked |
| encryption, the standard encryption on the Internet. | through our system. After receiving confirmation on |
| This type of encryption allows you to feel confident | your credit card amount, the system instantly issues |
| and secure about supplying personal and credit | a confirmation on the computer screen. We also |
| card information. | forward the hotel's official confirmation number within |
| | 48 hours. |
| Are free shuttles supplied from the airport to the | |
| hotel? Some hotels do offer free shuttle services | Is your detail on amenities information accurate? |
| from the airport but not all. Please verify this | This information is updated a many times during the |
| information on the property information page, if this is | year. We strive to have the most complete |
| import to you. | information available and the most accurate. We do |
| | rely on the personnel at each hotel property to |
| How will I know when my reservation is confirmed? | update and change information as appropriate. |
| Our confirmation number displayed immediately | |
| upon successfully making your reservation. Our | What do I do with questions concerning previous |
| systems work behind the scenes to email you the | reservation? Please fill out our "Customer Support |
| final confirmation number. | and Feedback" request form. Include your previous |
| | reservation amount and the reservation confirmation |
| Can I book the reservation to stay tonight? Some | number along with your questions. We will contact |
| hotels accept reservations until 3:00pm on the arrival | you within 24 hours. |
| day. Only hotels that follow this policy will show when | |
| the today's arrival date is typed into the search form. | |
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