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Oak Grove, Kentucky
| Frequently Asked Questions
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| Can I make the Oak Grove reservation by phone? | Are free shuttles supplied from the airport to the |
| We would be happy to help you make any Oak | hotel? Some hotels do offer free shuttle services |
| Grove hotel reservation by phone. You can call our | from the airport but not all. Please verify this |
| toll free number between the hours of 8 a.m. to 10 | information on the property information page, if this is |
| p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. | import to you. |
| Saturday and Sunday. | |
| | Can I change my hotel after booking? Yes. By |
| How can I be sure information about my credit card is | canceling your previous reservation and booking a |
| secure? We use secure-socket-layer (SSL) | new reservation. Also, you can call one of our |
| encryption, the standard encryption on the Internet. | friendly customer service representatives at our toll |
| This type of encryption allows you to feel confident | free number, between the hours of 8 a.m. to 10 p.m. |
| and secure about supplying personal and credit | Monday through Friday CST, 11 a.m. to 6 p.m. |
| card information. | Saturday and Sunday. |
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| How will I know when my reservation is confirmed? | Can I contact someone to help me? Yes. We have |
| Our confirmation number displayed immediately | tried to answer most questions with our frequently |
| upon successfully making your reservation. Our | asked questions sections. If youd like to talk with |
| systems work behind the scenes to email you the | one of our knowledgeable customer service |
| final confirmation number. | representatives please call our toll free number |
| | between the hours of 8 a.m. to 10 p.m. Monday |
| Can I book the reservation to stay tonight? Some | through Friday (CST). 11 a.m. to 6 p.m. Saturday and |
| hotels accept reservations until 3:00pm on the arrival | Sunday. |
| day. Only hotels that follow this policy will show when | |
| the today's arrival date is typed into the search form. | "Internet hot deals", what is it? We work directly with |
| | many hotels to provide the lowest possible rates |
| Is there a minimum age requirements to reserve a | available on the Internet. In most cases, these rates |
| room? A minimum age of 18 is required by most | are lower than all other online websites. These are |
| hotels to book a room. Some require the guest(s) be | designated with a "hot-deals" link and are listed first |
| 21. These requirements and other amenities | for search performed by destination city. |
| information on the property "Detail" pages. | |
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