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Hilton New Orleans Riverside
Two Poydras Street
New Orleans, Louisiana
| Frequently Asked Questions
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| In the ''center of it all'', the newly renovated Hilton | Can I make the New Orleans reservation by phone? |
| New Orleans Riverside hotel is immediately on the | We would be happy to help you make any New |
| banks of the Mississippi River with easy access to | Orleans hotel reservation by phone. You can call our |
| everything New Orleans, Louisiana has to offer. This | toll free number between the hours of 8 a.m. to 10 |
| full service luxury complex is actually a ''city within | p.m. Monday through Friday (CST). 11 a.m. to 6 p.m. |
| itself,'' and has undergone a $40 million renovation | Saturday and Sunday. |
| which includes a newly-redesigned front desk area | |
| to increase efficiency and enhance service. Included | How can I be sure information about my credit card is |
| in the design is a convenient and dedicated bell | secure? We use secure-socket-layer (SSL) |
| stand featuring an electronic express check-in area, | encryption, the standard encryption on the Internet. |
| the Business Center, which has been expanded and | This type of encryption allows you to feel confident |
| relocated adjacent to the front desk (complimenting | and secure about supplying personal and credit |
| our 24-hour self service business center within the | card information. |
| meeting area), and RiverBlends, ''Proudly Serving | |
| Starbucks,'' which will be expanded to the 2nd floor | Can I book the reservation to stay tonight? Some |
| lobby area in early 2007 and will feature coffee, | hotels accept reservations until 3:00pm on the arrival |
| pastries, as well as serve as the lobby gathering | day. Only hotels that follow this policy will show when |
| spot for evening cocktails. Finally, we are proud to | the today's arrival date is typed into the search form. |
| announce the addition of alocal favorite, Drago's | |
| Seafood Restaurant, home of the original | Is there a minimum age requirements to reserve a |
| charbroiled oyster - opening in the spring of 2007. | room? A minimum age of 18 is required by most |
| Other recent upgrades to the hotel are the | hotels to book a room. Some require the guest(s) be |
| remodeled ''Health Club by Hilton,'' offering six | 21. These requirements and other amenities |
| indoor tennis courts and three racquet ball and | information on the property "Detail" pages. |
| squash courts complimented by volleyball and | |
| basketball courts. The fitness area is highlighted by | Are free shuttles supplied from the airport to the |
| a full Precor cardio theater, Nautilus Nitro Plus and | hotel? Some hotels do offer free shuttle services |
| complimentary weight circuit, Spin and Pilate | from the airport but not all. Please verify this |
| classes, ''Full Swing'' golf studio, and much more. As | information on the property information page, if this is |
| a host to a majority of New Orleans' major meetings, | import to you. |
| the Hilton New Orleans Riverside has updated and | |
| redesigned the entire main building's meeting | Is free breakfast available? Some hotels offer free |
| space. A classically opulent look featuring a French | breakfast with each room night booked. This |
| influence will be consistent throughout all three levels | information can be found on the property information |
| of function rooms linked by newly installed | "detail" page for your specific property. |
| escalators. Touches include new vinyl, carpeting, | |
| lighting, sound, and accent furniture as well a | How will I know when my reservation is confirmed? |
| newly-installed reader board system. The HiltonNew | Our confirmation number displayed immediately |
| Orleans Riverside hotel will continue to feature the | upon successfully making your reservation. Our |
| ability to view sporting events on 34'' plasma TV's in | systems work behind the scenes to email you the |
| Kabby's Sports Edition Bar, and our guests can | final confirmation number. |
| partake in casual dining in our full-service Le | |
| Croissant restaurant. The hotel also features two | Is your detail on amenities information accurate? |
| extensive gift shops, R.J. Sutton Jewelry and | This information is updated a many times during the |
| Antiques, and two outdoor pools. Whether visiting | year. We strive to have the most complete |
| Louisiana for business or pleasure, shopping and | information available and the most accurate. We do |
| entertainment options are steps away. The | rely on the personnel at each hotel property to |
| Riverwalk Marketplace (140+ shops and food | update and change information as appropriate. |
| outlets) is at the hotel's doorstep, as are Harrah's | |
| Casino, the Aquarium of the Americas, the IMAX | Instant confirmation, what does that mean? We |
| Theatre, the French Quarter, the Ernest N. Morial | coordinate closely with the properties in the |
| Convention Center, The National D-day Museum, | database. Only those with room availability for the |
| The Ogden Museum, the Arts District,the Louisiana | requested dates can be displayed and booked |
| Children's Museum and the Riverfront Streetcar. For | through our system. After receiving confirmation on |
| over 25 years, the Hilton New Orleans Riverside has | your credit card amount, the system instantly issues |
| been the premier hotel in New Orleans, LA and the | a confirmation on the computer screen. We also |
| hotel of choice for the discerning traveler. | forward the hotel's official confirmation number within |
| | 48 hours. |
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