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California, Maryland
| Frequently Asked Questions
|
| Can I make the California reservation by phone? We | How will I know when my reservation is confirmed? |
| would be happy to help you make any California | Our confirmation number displayed immediately |
| hotel reservation by phone. You can call our toll free | upon successfully making your reservation. Our |
| number between the hours of 8 a.m. to 10 p.m. | systems work behind the scenes to email you the |
| Monday through Friday (CST). 11 a.m. to 6 p.m. | final confirmation number. |
| Saturday and Sunday. | |
| | How do you book a room for someone else? You |
| How can I be sure information about my credit card is | can us our system to book a room for someone else. |
| secure? We use secure-socket-layer (SSL) | Make sure you include that persons information as |
| encryption, the standard encryption on the Internet. | the guest. You can have a different person paying |
| This type of encryption allows you to feel confident | with their credit card than the name and address of |
| and secure about supplying personal and credit | the guest staying in the room . |
| card information. | |
| | Can I change my hotel after booking? Yes. By |
| Is free breakfast available? Some hotels offer free | canceling your previous reservation and booking a |
| breakfast with each room night booked. This | new reservation. Also, you can call one of our |
| information can be found on the property information | friendly customer service representatives at our toll |
| "detail" page for your specific property. | free number, between the hours of 8 a.m. to 10 p.m. |
| | Monday through Friday CST, 11 a.m. to 6 p.m. |
| Are free shuttles supplied from the airport to the | Saturday and Sunday. |
| hotel? Some hotels do offer free shuttle services | |
| from the airport but not all. Please verify this | Instant confirmation, what does that mean? We |
| information on the property information page, if this is | coordinate closely with the properties in the |
| import to you. | database. Only those with room availability for the |
| | requested dates can be displayed and booked |
| Is there a minimum age requirements to reserve a | through our system. After receiving confirmation on |
| room? A minimum age of 18 is required by most | your credit card amount, the system instantly issues |
| hotels to book a room. Some require the guest(s) be | a confirmation on the computer screen. We also |
| 21. These requirements and other amenities | forward the hotel's official confirmation number within |
| information on the property "Detail" pages. | 48 hours. |
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